User Research Specialist
7 days ago
QUALIFICATIONS AND SKILLS:
- Strong research expertise with the ability to independently design and execute research plans
- Proficient in both qualitative and quantitative analysis; experience with tools such as SPSS, Excel, R, and basic Python (SQL is a plus)
- Skilled in synthesizing complex data into clear, actionable product insights
- Experience creating user personas, journey maps, task analyses, and scenario models
- Excellent project management skills; capable of handling multiple projects simultaneously
- Proficient in reading English research literature
- Empathetic, curious, results-driven, and passionate about understanding user behavior and product experiences
- AT LEAST 2 yrs of related work experience
JOB RESPONSIBILITIES:
- Plan and conduct user research using different methods like interviews, surveys, usability tests, and data analysis
- Understand what users need, what challenges they face, and how they use the product
- Turn research findings into useful outputs such as reports, user personas, journey maps, and key performance indicators (KPIs)
- Work closely with product, design, data, and operations teams to help improve product features and decisions
- Organize and manage the research process, tools, and templates for future use
- Support A/B testing and experiments to see how design changes affect user behavior
- Make sure all research follows ethical standards and respects data privacy laws
Job Types: Full-time, Permanent
Pay: Up to Php40,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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