Senior Business Analyst

Job Title: Senior Business Analyst

Work Location: Mandaluyong

Shift: Day shift (8am – 5pm)

Work Set-up: Hybrid (3x reporting on site per week)

Salary range: 95, ,000

About the Role:

The Senior Business Analyst (BA) required by the team will support the delivery of major enhancements of Operations products:

1) Management Approval System (MAS), and

2) Board Paper Library (BoardLib) in connection with integration with SovOps.

The Senior BA will play a key role in reviewing, designing, and documenting business processes, eliciting functional and non-functional requirements, and, if needed, conducting quality assurance tasks in the context of implementing new features in MAS and BoardLib.

Scope of Work/Responsibilities:

The Senior BA is required to be an Agile BA who will work collaboratively with the end users and specifically will:

Requirement Elicitation and Refinement:

1. Conduct requirements elicitation workshops and present findings to stakeholders.

2. Elicit, analyze, and document business requirements, often translating them into user stories and acceptance

criteria.

1. Develop necessary requirements for the project in Azure DevOps, aligned with the standard document

artifacts as supporting documents.

Stakeholder Collaboration and Management:

1. Work with the product owner to refine and prioritize the product backlog, ensuring it reflects the most valuable

work for the team.

1. Actively engage with stakeholders, including product owners, developers, and end-users, to understand their

needs and ensure alignment throughout the project lifecycle

1. Define business processes in consultation with business users.

2. Design and present potential solutions to stakeholders.

Communication and Collaboration:

1. Collaborate with colleagues working on integrating systems to conceptualize solutions from business

requirements needed.

1. Ensuring clear and consistent communication between stakeholders, clients and the development teams.

Quality Assurance:

1. Coordinate with the testing team and assist users with User Acceptance Testing.

2. Monitor and manage bug fixes/issues and their resolution.

3. Help define acceptance criteria for user stories and ensure the delivered product meets those criteria.

4. Collaborate with the QA team to provide and validate test scenarios for creation of test cases, and test scripts.

The Senior BA will work with its counterparts, from business, vendor, and technical side of new systems, including

integration when needed, within the ecosystem

Skills:

• Agile Mindset: Understanding and embracing agile principles and practices.

• Business Analysis Techniques: Proficiency in various elicitation and analysis techniques.

• Communication and Facilitation: Excellent communication and interpersonal skills.

• Problem-Solving: Ability to identify and resolve issues that arise during the development process.

• Technical Understanding: A basic understanding of the technologies being used.

Requirement and Qualification (Education & Work Experience)

The Senior BA in DAS SovOps project for Collaborative Solution to have the following qualifications, skills, and experience:

• Bachelor's degree in information technology, Information Management, Business Management, Accounting, or

any related course

• At least 10 years of solid experience in business analysis and 5 years in a senior business analysis role

• 5 years of experience in banking, accounting, financial services sector

• 7 years of experience in designing and documenting business processes

• 5 years of experience in quality assurance and testing IT applications

• Good exposure in account / sales management, government procurement process, and contract lifecycle

management or equivalent

• Good understanding Bank development process is an advantage

• Must be conversant with project management lifecycle and systems development cycle

• Knowledge in Agile and Waterfall Methodology

• Knowledgeable in using Azure Dev Ops on managing iterations and building user stories and relevant supporting

documents

• Knowledgeable in Microsoft Technology Stack such as SharePoint, Power Platform, Teams, Dynamics 365, and

Power BI

• Relevant experience in ITIL Best Practices

• Proven vendor management skills and experience

• Strong stakeholder communication and management skills

• Must have excellent written and spoken communication skills in English

• Should be amenable to working on a hybrid setup in Mandaluyong

• Must not be a job hopper who only works for less than a year per company

• Not a current or former employee of the client

Reporting and Coordination

• For the provision of staff augmentation services, the Agency Personnel will take instructions from the Manager at the Information Technology Department of Bank and work closely with the project team, internal and external stakeholders.

• The Senior BA reports to the Senior IT Officer Product Lead.