Marketing Support and Onboarding Specialist

24 hours ago

Cebu City, Central Visayas, Philippines Virtual Staffing Solutions Full time ₱400,000 - ₱600,000 per year
Description

The Onboarding & Marketing Support Specialist plays a role supporting both client onboarding and marketing operations. This position ensures smooth intake processes, asset collection, and accurate reporting while also coordinating marketing-related tasks to support Customer Success and Advanced Solutions teams.

Key Responsibilities

Key Responsibilities

Onboarding Support

  • Collect, organize, and validate assets for new client onboarding.
  • Track onboarding progress, ensuring deadlines are met and issues are escalated.
  • Coordinate with clients and internal teams for intake accuracy and readiness.

Marketing Support

  • Manage inbound client reporting requests and coordinate trafficking.
  • Prepare reporting decks and maintain reporting schedules.
  • Assist with data pulls, SEO audits, and campaign-related reporting.
  • Provide administrative support for marketing initiatives.
Skills, Knowledge & Expertise

Qualifications

  • Experience in client onboarding, project coordination, or marketing support.
  • Strong organizational skills with attention to detail.
  • Excellent English communication and stakeholder management.
  • Proficiency in CRM tools (Zoho, HubSpot, Salesforce, etc.).
  • Strong reporting and presentation skills (Excel/Sheets, PowerPoint/Slides).
About Virtual Staffing Solutions

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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