Onboarding Specialist

3 days ago

Cebu City, Central Visayas, Philippines Tailored Management Full time ₱900,000 - ₱1,200,000 per year

The Onboarding Specialist plays a vital role in delivering a smooth and compliant new hire experience. Serving as the primary point of contact for candidates, you will guide them through the onboarding process, ensure the timely and compliant completion of all required electronic paperwork and background checks, and provide support by addressing any questions or concerns.

Primary Responsibilities:

  • Serve as the primary contact for candidates, providing guidance and support throughout the onboarding process.
  • Assign and manage new hire electronic paperwork and background check packages based on client and legal requirements.
  • Review and approve onboarding documents, including US Form I-9, employment handbooks and policies, and client-required forms.
  • Review background check results and partner with the US Compliance team on any required escalations.
  • Support ongoing compliance requirements, such as license renewals and medical testing.
  • Maintain accurate records and track candidate progress, ensuring transparency with internal teams.

Skills and Qualifications:

  • Bachelor's degree in Business or a related field (preferred).
  • 2+ years of experience in onboarding, HR Coordination, or a related experience.
  • Strong attention to detail, critical thinking, and problem-solving skills.
  • Ability to adapt to a dynamic, fast-growing business environment.
  • Exceptional communication skills with a service-first mindset.
  • Proficiency in Microsoft Office and a quick learner of new systems.
  • Knowledge of US onboarding processes and compliance requirements.

Location and Working Environment:

  • Location:
    Apex Sky 18F Skyrise 3B, Cebu IT Park, Cebu City 6000, Philippines.
  • Hours:
    9:00 P.M. to 6:00 A.M. PHT, to support United States-based Clients.
  • This role operates full-time in the office.

Why Join Us?

At Tailored Management, people are at the heart of our success. If you're passionate about creating outstanding candidate experiences and delivering exceptional service, this role offers the opportunity to grow your career in a collaborative and supportive environment.

Tailored Management is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all emplo
yees.

  • Onboarding & Marketing Support Specialist - For Pooling

    3 days ago

    Cebu City, Central Visayas, Philippines Virtual Staffing Solutions OPC Full time $40,000 - $60,000 per year

    Job Description – Onboarding & Marketing Support SpecialistPosition OverviewThe Onboarding & Marketing Support Specialist plays a role supporting both client onboarding and marketing operations. This position ensures smooth intake processes, asset collection, and accurate reporting while also coordinating marketing-related tasks to support Customer Success...

  • HR Onboarding Specialist

    1 day ago

    Cebu City, Central Visayas, Philippines SSG Full time ₱250,000 - ₱500,000 per year

    Are you passionate about creating a welcoming experience for new employees? We're looking for an HR Onboarding Specialist to join our growing teamIn this role, you'll be the first friendly face new hires meet, ensuring they have a smooth and engaging transition into the company. From pre-employment requirements to orientation and beyond, you'll play a key...

  • Onboarding Associate

    3 weeks ago

    Cebu City, Central Visayas, Philippines IntouchCX Full time

    Onboarding Associate (Temporary Contract)Join to apply for the Onboarding Associate (Temporary Contract) role at IntouchCXAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional...

  • Onboarding Associate

    3 days ago

    Cebu City, Central Visayas, Philippines IntouchCX Full time ₱250,000 - ₱350,000 per year

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Onboarding Specialist

    1 day ago

    Mandaue City, Central Visayas, Philippines Trinity WFS Full time ₱144,000 - ₱200,000 per year

    Trinity WFS is hiring a Full time Onboarding Specialist role in Mandaue City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱15,000 per month

  • Onboarding Support Specialist

    3 days ago

    Angeles City, Central Luzon, Philippines Cloudstaff Full time ₱300,000 - ₱600,000 per year

    ResponsibilitiesSystem Setup & Admin TasksSet up Dext for new files, including user invites, supplier rules, and Xero integrationCreate XPM profiles and link them to the ATO and XeroConfirm Xero or MYOB subscriptions are transferred and acceptedUpdate the Visory platform with accurate client info, workflows, and team allocationsBookkeeping SupportSet up...

  • Staff Specialist Trainer

    3 weeks ago

    Cebu City, Central Visayas, Philippines CallTek Full time

    OverviewWe're looking for a dynamic and client-focused Staff Specialist Trainer / Onboarding Specialist to join our team. This hybrid role blends training, onboarding, and frontline client support. You will play a critical role in ensuring both new and existing customers are well-supported and confident in using our SaaS platform. The ideal candidate is a...

  • Staff Specialist Trainer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time

    OverviewWe're looking for a dynamic and client-focused Staff Specialist Trainer / Onboarding Specialist to join our team. This hybrid role blends training, onboarding, and frontline client support. You will play a critical role in ensuring both new and existing customers are well-supported and confident in using our SaaS platform. The ideal candidate is a...

  • Onboarding Assistant

    3 days ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time ₱400,000 - ₱600,000 per year

    Responsibilities:Assist the onboarding specialist with the onboarding process to submit fee schedule requests to the insurance companies. Create and fill out a process management spreadsheet and upload information from the GForms/Asana Forms to the provider's project. The Onboarding Assistant for Critical Accounts also helps with prefilling applications and...

  • Learning Specialist

    4 weeks ago

    Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full time

    OverviewWe're looking for a Customer Education/Training Specialist to lead onboarding and training sessions for our clients. In this role, you'll help customers understand and use our software effectively, drive product adoption, and support overall customer success. You'll play a key role in ensuring customers feel confident and supported while using our...