Onboarding Specialist

4 days ago

Cebu City, Central Visayas, Philippines Tailored Management Full time ₱900,000 - ₱1,200,000 per year

The Onboarding Specialist plays a vital role in delivering a smooth and compliant new hire experience. Serving as the primary point of contact for candidates, you will guide them through the onboarding process, ensure the timely and compliant completion of all required electronic paperwork and background checks, and provide support by addressing any questions or concerns.

Primary Responsibilities:

  • Serve as the primary contact for candidates, providing guidance and support throughout the onboarding process.
  • Assign and manage new hire electronic paperwork and background check packages based on client and legal requirements.
  • Review and approve onboarding documents, including US Form I-9, employment handbooks and policies, and client-required forms.
  • Review background check results and partner with the US Compliance team on any required escalations.
  • Support ongoing compliance requirements, such as license renewals and medical testing.
  • Maintain accurate records and track candidate progress, ensuring transparency with internal teams.

Skills and Qualifications:

  • Bachelor's degree in Business or a related field (preferred).
  • 2+ years of experience in onboarding, HR Coordination, or a related experience.
  • Strong attention to detail, critical thinking, and problem-solving skills.
  • Ability to adapt to a dynamic, fast-growing business environment.
  • Exceptional communication skills with a service-first mindset.
  • Proficiency in Microsoft Office and a quick learner of new systems.
  • Knowledge of US onboarding processes and compliance requirements.

Location and Working Environment:

  • Location:
    Apex Sky 18F Skyrise 3B, Cebu IT Park, Cebu City 6000, Philippines.
  • Hours:
    9:00 P.M. to 6:00 A.M. PHT, to support United States-based Clients.
  • This role operates full-time in the office.

Why Join Us?

At Tailored Management, people are at the heart of our success. If you're passionate about creating outstanding candidate experiences and delivering exceptional service, this role offers the opportunity to grow your career in a collaborative and supportive environment.

Tailored Management is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all emplo
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