Training Manager

2 days ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

Work setup: Hybrid setup in Cebu City

Industry: BPO

Role Requirements:

  • A college degree is required, preferably in Nursing, Psychology, Mass Communications, or Education.
  • At least 2 years of experience as a Training Manager in the BPO or contact center setting
  • With experience leading process trainers, Assistant Managers, and Lead Assistant Managers.
  • Must have experience facilitating training sessions, conducting Training Needs Analysis (TNA), and creating action plans to address knowledge or performance gaps.
  • Experience in an insurance campaign is a strong advantage.

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