Training Manager

2 days ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

Work Setup: Hybrid

Requirements: 

  • Minimum of 2 years as Training Manager in BPO Industry. 
  • Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process.
  • The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate training classes as needed, administer Training Needs Analysis, and come up with action plans to address knowledge gaps.
  • College graduate preferably Nursing, Psychology, Mass Communications, or Education
  • Positive feedback from local leadership and their leadership teams.
  • Now open to candidates without an insurance background.

Responsibilities:

  • Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s.
  • Monitor, coach and mentor trainers to help develop the required skill sets.
  • Develop training materials, activities, and assessments.
  • Facilitate training classes as needed.
  • Help the Senior Training Manager and/or AVP gather, measure and analyze data to gauge the effectiveness of the training program and its parts/projects on a regular basis.
  • Conduct trainer interviews and strengthen bench resources through the Training Apprenticeship Program.
  • Protects the confidentiality of client and adheres to company policies regarding confidentiality.
  • Create a positive work environment by acknowledging agent and team contributions, soliciting input, and offering personal assistance, when needed.

  • Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    About the job Training Manager (Cebu) | Hybrid Work Setup: Hybrid Requirements: Minimum of 2 years as a training manager in the BPO industry. Manage process trainers, assistant managers, and lead assistant managers aligned to the process.The job focuses on coaching and mentoring process trainers, assistant managers, and lead assistant managers; facilitating...

  • Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱3,600,000 per year

    TASQ has a job opening for a training manager position in Cebu City, with a hybrid work setup. Requirements:At least 2 years of experience as a training manager within the BPO industry.Experience managing process trainers, assistant managers, and lead assistant managers related to the process.Focuses on coaching and mentoring trainers and leadership staff,...

  • Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is urgently seeking to hire an on-site Training Manager in Cebu. The pre-screening interview will be conducted via phone. **Position Overview: Training Manager (Cebu)** **Work Setup:** On-site/Possibly Hybrid **Requirements:** - At least 2 years of experience as a Training Manager in the BPO industry. - Responsible for overseeing process trainers,...

  • Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    About the job: Training Manager - Cebu City (hybrid) Qualifications:Minimum of 2 years as Training Manager in BPO Industry. Responsibilities:*Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. *The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate...

  • Training Manager

    1 week ago

    Cebu City, Central Visayas, Philippines Qualfon Full time ₱900,000 - ₱1,200,000 per year

    Work arrangement: Onsite - Cebu IT ParkWork schedule: PH night shiftJOB SUMMARYThe Learning and Development Manager is responsible for developing high-quality training team to perform for various programs across the organization. This position works closely with Vice President of Training and is responsible for the supervision of the curriculum, trainers,...

  • Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines Shangri-La Group Full time ₱900,000 - ₱1,200,000 per year

    Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its...

  • Training Manager

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Work setup: Hybrid setup in Cebu CityIndustry: BPORole Requirements:A college degree is required, preferably in Nursing, Psychology, Mass Communications, or Education.At least 2 years of experience as a Training Manager in the BPO or contact center settingWith experience leading process trainers, Assistant Managers, and Lead Assistant Managers.Must have...

  • Group Training Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines GLOBAL STAR MOTORS CORPORATION Full time ₱1,200,000 - ₱2,400,000 per year

    Group Training Manager - BYD CebuJob SummaryThe Group Training Manager is responsible for leading the development and execution of sales training programs across the organization. This role ensures that all sales consultants are equipped with the skills, knowledge, and tools needed to perform at a high level and consistently meet sales targets. The Group...

  • Senior Training Manager

    1 week ago

    Cebu City, Central Visayas, Philippines Asurion Full time ₱1,500,000 - ₱2,500,000 per year

    The Sr. Training Manager leads strategic training delivery across multiple locations  driving performance for both new hires and tenured employees. This role ensures alignment with organizational goals through stakeholder engagement, performance analysis, and team integration.DUTIES & RESPONSIBILITIES:Lead a team of technically savvy Learning and...

  • Training and Quality Manager

    3 weeks ago

    Cebu City, Central Visayas, Philippines IntouchCX Full time

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...