Training Manager

About the job Training Manager (Cebu) | HybridWork Setup: HybridRequirements: Minimum of 2 years as a training manager in the BPO industry. Manage process trainers, assistant managers, and lead assistant managers aligned to the process.The job focuses on coaching and mentoring process trainers, assistant managers, and lead assistant managers; facilitating...

Training ManagerWe are looking for a Training Manager who will oversee all training initiatives within the BPO environment, ensuring alignment with business goals and industry standards. This role requires strong collaboration with stakeholders, effective management of training logistics, and continuous enhancement of training methodologies to improve...

TASQ has a job opening for a training manager position in Cebu City, with a hybrid work setup.Requirements:At least 2 years of experience as a training manager within the BPO industry.Experience managing process trainers, assistant managers, and lead assistant managers related to the process.Focuses on coaching and mentoring trainers and leadership staff,...

Key Responsibilities:Lead and manage customer service and sales training programs to improve operational performance and meet SLA targets.Conduct performance appraisals, reviews, and mentoring for Trainers and Training Leads.Identify training needs, coordinate re-training/cross-training, and ensure knowledge transfer during process transitions.Monitor...

The Sr. Training Manager leads strategic training delivery across multiple locations driving performance for both new hires and tenured employees. This role ensures alignment with organizational goals through stakeholder engagement, performance analysis, and team integration.DUTIES & RESPONSIBILITIES:Lead a team of technically savvy Learning and Development...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Love turning chaos into smooth systems?Thrive on structure, data, and delivery?Ready to power high-impact training behind the scenes?This is the role for youAPPLY NOW AND COMPLETE OUR ONLINE ASSESSMENTS WHILE WE PREPARE FOR JANUARY INTERVIEWS.You will be scheduled for interviews in January, and yes, you'll soon enjoy the same well-deserved 2-week paid...

Job DescriptionRoles & ResponsibilitiesProvide an overview of performance of Training team on bi-weekly basisOversee performance of the trainers, performance of new hire on-boarding, and reporting to Customer Training TeamDevelop proactive training strategies to improve quality metrics of the agentsPerform root cause analysis of the accuracy of new hire...

1. Training Program DevelopmentDesign and implement comprehensive onboarding programs for new real estate agents.Create training modules covering sales techniques, project knowledge, scripts, client handling, and negotiation.Develop continuous learning programs aligned with sales targets, market trends, and company goals.Standardize training materials...

Qualifications:Bachelor's degree in business, retail management, education, or a related field.Minimum of 5 years of experience in retail OperationsProven track record in customer service, sales performance, and team coachingHands-on experience with retail systems such as POs, inventory tracking, and sales analyticsStrong working knowledge of hardware,...