Invoicing and Collections Specialist

1 day ago

Taguig, National Capital Region, Philippines Exypnox Inc Full time ₱1 - ₱2 per year

We are seeking an Invoicing and Collections Specialist to work closely with the Billing Team to manage the company's day-to-day cash cycle — including billing, invoicing, payment application, and collections.

You will also collaborate with the Sales Operations and Deal Desk teams to provision customer licenses and review sales transactions such as upgrades, downgrades, and new accounts.

The ideal candidate has a strong background in billing and collections and thrives in a fast-paced, detail-oriented environment

Key Responsibilities:

  • Manage subscriptions, recurring and usage-based billing, discounts, and invoice adjustments.
  • Review and process new, upgraded, or downgraded customer accounts for accurate billing.
  • Prepare and send invoices and monthly customer statements.
  • Conduct daily collections and follow up on outstanding payments.
  • Apply payments, process deposits, and perform bank reconciliations in NetSuite.
  • Resolve billing discrepancies and disputes by coordinating with Sales and Customer Success.
  • Support month-end close activities, including A/R reconciliation, deferred revenue, and bad debt reporting.
  • Maintain organized, accurate records and assist Sales with billing-related inquiries.

Hybrid Set-up: 1 office day in BGC.

Hours: 11:00 PM - 8:00 AM | NightShift


Skills and Qualifications:

  • Proficient in Excel, NetSuite, Stripe and Salesforce.
  • Exceptional interpersonal skills and ability to build relationships
  • Outstanding written and oral English communication skills with a customer service mindset
  • Able to prioritize and balance multiple tasks with excellent time management skills
  • Extremely trustworthy, able to handle highly confidential information with discretion
  • Ability to work both independently and with a team in a global environment

What we offer:

  • Hybrid work setup Enjoy the flexibility of working from home 4 days a week.
  • Full HMO coverage after 6 months from PhilCare
  • Competitive compensation package inclusive of night differential and allowances
  • Opportunities for growth and development — be part of a high-performing, collaborative global team where your work makes an impact.

About Exypnox and NinjaOne:

Exypnox is the local partner of NinjaOne, a fast-growing SaaS company transforming IT operations.

NinjaOne is a leading unified IT management platform that helps MSPs and IT teams automate, manage, and resolve endpoint tasks from one modern, intuitive system. This simplifies workflows, boosts technician efficiency, and improves user satisfaction.

Trusted by over 30,000 customers worldwide, NinjaOne is consistently ranked #1 in customer support and has been recognized as the top-rated software in its category on G2 and Gartner Digital Markets for more than three years.

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