
We're Hiring: Plumbing Dispatcher
3 days ago
Are you highly organized, calm under pressure, and great at juggling schedules? Our busy plumbing company is looking for a Dispatcher to help manage incoming service calls, schedule jobs efficiently, and keep communication flowing between customers and our field technicians.
What You'll Do:
Answer inbound calls, texts, and emails from customers needing service
Schedule jobs based on technician availability, urgency, and location
Dispatch plumbers to jobs and adjust routes in real time as needed
Keep customers updated with ETA's and job status
Log job details into our CRM and ensure accurate records
Support the team with day-to-day coordination and communication
Relay notes and photos between technicians and office team
What We're Looking For:
Prior experience in dispatching, scheduling, or customer service (plumbing/home services a big plus)
Strong multitasking and time-management skills
Great phone etiquette and clear communication
Familiarity with tools like Jobber, ServiceTitan, Housecall Pro, or similar
Able to stay calm and solutions-focused in a fast-paced environment
Bonus: Bilingual in English/Spanish
What You'll Get:
Competitive hourly pay + performance bonuses
holiday pay
Opportunity to grow with a stable, family-owned plumbing business
Supportive team culture that values your role
Training provided for the right person—even if you're new to the plumbing industry
???? If you're organized, customer-focused, and ready to be the heartbeat of our daily operations — we want to hear from you.
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