eCommerce Order Fulfillment Specialist

6 days ago

Pasig, National Capital Region, Philippines Satellite Office Full time ₱1,200,000 - ₱2,400,000 per year

The organization is a leading e-commerce retailer specializing in pre-owned golf equipment and new golf gear. Founded in 2001, the company serves golf enthusiasts worldwide through its flagship sites, and , as well as major online marketplaces like Amazon and eBay. Headquartered in Raleigh, NC, with distribution centers in Raleigh, Salt Lake City, Joliet, and Mississauga, Ontario. It also operates a retail location in Raleigh offering club fitting, instruction, and equipment services.

Position Overview

We're seeking an E-Commerce Order Fulfillment Specialist to ensure our order pipeline runs smoothly and meets not only our internal SLAs, but also the expectations of our customers. In this role, you'll triage and prioritize incoming orders, resolve fulfillment issues, and coordinate across teams to ensure on-time, accurate deliveries. You'll be the link between our customer service, logistics, and development teams keeping operations seamless and communication clear.

Key Responsibilities

  • Triage and prioritize e-commerce orders to meet fulfillment timelines

  • Resolve order disruptions, including inventory shortages and allocation issues

  • Coordinate with distribution centers in Raleigh, Salt Lake City, Joliet, and Mississauga

  • Maintain SLA compliance for all orders

  • Provide proactive, professional customer updates regarding order status

  • Navigate multiple systems including OMS, WMS, ERP, and warehouse management tools while maintaining high standards for internal communication

  • Collaborate with teams to improve processes and prevent recurring issues

Requirements

  • E-commerce or order fulfillment experience preferred

  • Familiarity with golf equipment and accessories is a plus

  • Strong multitasking and problem-solving skills in a fast-paced environment

  • Excellent written and verbal communication skills

  • Detail-oriented with strong organizational habits

  • Proficient with Microsoft Office, order management and warehouse management systems, internal communication tools, and support ticketing

  • Customer-focused mindset with empathy and professionalism

  • Quick learner who can adapt to new systems and workflows

  • Ecommerce Specialist

    6 days ago

    Pasig, National Capital Region, Philippines enablesGROUP Full time $104,000 - $130,878 per year

    Job Details:The eCommerce Specialist will play a key role in supporting the company's online sales channel by managing product listings, ensuring accurate content, and optimising the online shopping experience. This role is hands-on and detail-oriented, requiring strong technical skills, digital marketing knowledge, and the ability to work cross-functionally...

  • Marketing and eCommerce Specialist

    4 days ago

    Pasig, National Capital Region, Philippines EnablesGROUP Full time ₱1,920,000 - ₱2,400,000 per year

    Job Details:The eCommerce Specialist will play a key role in supporting the company's online sales channel by managing product listings, ensuring accurate content, and optimising the online shopping experience. This role is hands-on and detail-oriented, requiring strong technical skills, digital marketing knowledge, and the ability to work cross-functionally...

  • Ecommerce Specialist

    4 days ago

    Pasig, National Capital Region, Philippines Ecosa Full time ₱1,200,000 - ₱2,400,000 per year

    The RoleWorking within the eCommerce & UX team, you will manage and optimise our online presence. You will collaborate closely with cross-functional teams to ensure accurate product content, implement effective merchandising and search strategies, and support the eCommerce & UX team to enhance the overall customer experience.Key ResponsibilitiesAs the...

  • E-commerce Specialist

    18 hours ago

    Pasig, National Capital Region, Philippines Walk EZ Retail Corp Full time ₱1,200,000 - ₱2,400,000 per year

    Job description:Role Overview:As an Ecommerce Specialist, you will play a key role in enhancing our online retail operations. You will be responsible for managing, optimizing, and growing our ecommerce channels. The ideal candidate will have a deep understanding of the retail industry and a proven track record in ecommerce management. You will collaborate...

  • Fulfillment Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Tobys Sports Full time ₱150,000 - ₱250,000 per year

    The Fulfillment Associate is responsible for ensuring accurate and timely processing, packing, and shipping of online orders.Key Responsibilities:Daily fulfillment of online orders, ensuring accurate picking, packing, and timely shipping.Monitor order queues and proactively resolve delays or fulfillment issues.Ensure inventory availability and order...

  • Order Specialist

    16 hours ago

    Pasig, National Capital Region, Philippines Emapta Full time ₱30,000 - ₱35,000 per year

    Your Role, Your Impact: Keeping Global Retail in Motion Our client is a leading retail brand specializing in premium fixtures that combine cutting-edge design with everyday functionality. Known for their commitment to quality, creativity, and customer satisfaction, they've established a strong presence in the global retail industry. By joining their team,...

  • Order Fulfillment Coordinator

    6 days ago

    Pasig, National Capital Region, Philippines SAN MIGUEL INTEGRATED LOGISTICS SERVICES, INC. Full time $35,000 - $45,000 per year

    Qualifications:At least two (2) years actual work experience in a similar or related positionAbility to develop effective operational plans that will optimize the utilization of available transportation unitsAble to organize documents and schedule activities related to assetsAble to provide expense and revenue report related to assetsWith good communication...

  • Digital Marketing

    1 week ago

    Pasig, National Capital Region, Philippines EnablesGROUP Full time ₱480,000 - ₱600,000 per year

    Job Details:The eCommerce Specialist will play a key role in supporting the company's online sales channel by managing product listings, ensuring accurate content, and optimising the online shopping experience. This role is hands-on and detail-oriented, requiring strong technical skills, digital marketing knowledge, and the ability to work cross-functionally...

  • e-commerce fulfillment

    4 days ago

    Pasig, National Capital Region, Philippines Global Pacific Distribution Network Inc. Full time ₱276,000 per year

    JOB DESCRIPTIONPrint waybills and ensure all parcels are properly labeled and preparedAssist in packing and picking of orders during high-volume periods without compromising other dutiesMonitor dispatch timelines and oversee the fulfillment staff to ensure timely deliveries Conduct quality checks on packed orders to ensure accuracy before dispatchEnsure...

  • Multichannel Marketplace Specialist

    6 days ago

    Pasig, National Capital Region, Philippines Omni Channel Solutions Full time

    Omni Channel Solutions is seeking a highly analytical and results-driven Multichannel Marketplace Specialist to join our cross-functional team. This hybrid role is strategically positioned at the intersection of digital advertising, marketplace operations, and growth optimization. The successful candidate will be responsible for orchestrating comprehensive...