Ecommerce Specialist

5 days ago

Pasig, National Capital Region, Philippines enablesGROUP Full time $104,000 - $130,878 per year

Job Details:

The eCommerce Specialist will play a key role in supporting the company's online sales channel by managing product listings, ensuring accurate content, and optimising the online shopping experience. This role is hands-on and detail-oriented, requiring strong technical skills, digital marketing knowledge, and the ability to work cross-functionally to deliver a seamless customer experience.

Key Responsibilities

· Manage and maintain product listings, pricing, and inventory accuracy across the eCommerce platform.

· Upload and optimize product content, including descriptions, specifications, images, and metadata for SEO.

· Monitor site performance, troubleshoot issues, and coordinate with IT or vendors to resolve technical concerns.

· Support digital marketing activities (SEO, SEM, email campaigns, and social media promotions) to drive traffic and conversions.

· Track and analyze sales performance, customer behaviour, and web analytics to identify improvement opportunities.

· Assist in executing promotional campaigns, discounts, and seasonal offerings online.

· Collaborate with sales, marketing, and operations teams to ensure smooth order fulfilment and customer satisfaction.

· Stay updated on eCommerce best practices, tools, and emerging technologies.

Qualifications & Skills

· Bachelor's degree in Business, Marketing, eCommerce, or related field.

· 2–4 years' experience in eCommerce operations or digital marketing.

· Proficiency with eCommerce platforms (e.g., Shopify, Magento, WooCommerce, or similar).

· Strong knowledge of SEO, digital advertising, and web analytics tools (Google Analytics, etc.).

· Detail-oriented with excellent organizational and time-management skills.

· Strong problem-solving abilities with a proactive and collaborative approach.

· Familiarity with the building materials or retail industry is an advantage.

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