Sales Supervisor

JOB MISSION:

The DSS aids and assists the Operations Manager in the administration and management of the office and his/her assigned operations thru:

• Supervises the assigned sales & distribution team,
• Aids and assists the OM in recommending, defining and maintaining administrative and operational work procedures and processes,
• Supervises the day-to-day operations of sales and its internal & external support groups, and
• Provides support, whenever necessary, to the sales operations and the internal & external support groups

DUTIES AND RESPONSIBILITIES:

1. PEOPLE MANAGEMENT

a. Recommends and maintains the optimum number of people required for the assigned area and/or operations thru an objective analysis.

b. Provides guidance to the sales personnel in the development and implementation of the different standard operational processes to achieve the Company objectives.

c. Monitors, reviews, determine, and recommend the appropriate positions & number of personnel required. Then, describes & defines their would-be roles & responsibilities to accomplish & achieve corporate business objectives based on the potential of existing areas.

d. Conducts training to newly hired sales personnel, to ensure the immediate alignment of their knowledge, skills, and abilities to the expectations of the position.

e. Monitors, coaches, and mentors the sales personnel to enhance their knowledge and skills to achieve soonest, their optimum potential and to benefit all whom they serve.

f. Do periodic performance feedback/ performance partnership among assigned sales personnel, and formulates corrective actions for any deviations.

g. Reviews, validates, and endorses to the Distributor Owner &/or Operations Manager, manpower management & development programs and activities, recommended by middle management and key personnel of the Organization that will contribute to the achievement of the Company's & Principals' corporate business goals and objectives.

f. Recommends, for its sales force & their internal & external support groups, recognition & incentive programs; manpower management & development programs (such as team building activities, etc.) as a pre-determined need and mutually agreed by MNC and the distributor management.

g. Ensure that Company policies and procedures and the required Government regulations are fully understood and adhered to by the Company and all its personnel.

h. Aligns the distributor company with its principal/s in upholding their corporate mission, vision, goals, strategies, objectives, and core values.

2. MANAGEMENT OF DISTRIBUTION CHANNEL

a. In the proper management of the COD in their Area; the DSS develops and manages company's business plans for sales & distribution, logistics operations, and to include manpower management & development requirements.

b. He also manages total operational costs by providing costefficient solutions without compromising quality and standards

c. Conceives and develops business strategies and plans in reference to market research, existing operational results, and from internal/ external data and feedback.

d. Determines and recommends the necessary operational requirements such as, but not limited to: manpower (# of personnel & new positions required), logistics (# of trucks needed), warehouse space/location, office equipments, selling & merchandising tools, etc. to achieve the appropriate COD value service-structure based on the peculiarity of the area, accounts and directions of the Principal, such as:

• Business goals
• Penetrate new market/s
• Aggressive approach in pipelining new products
• Develop and nurture strong channel relationship so as to sustain a consistent and healthy business relationships and have the capability to manage concerns or conflicts among the different channel partners.
• Know the role of the dominant channel/s and how it affects the distribution and flow of goods in the area

e. Ensures the implementation & attainment of the following standards:

• Distribution Coverage/ Reach
• Product assortment & availability/ Depth
• Strategic product positioning & display
• Retail pricing of the different store type
• Relevant Business Information, Account Database & Feedback Report on Customer Profile & Competitor Activities
• Prompt & Complete Delivery Service
• Credit and Collection System
• Distribution costs vs. sales ratio

f. Do Sales Trend Analysis of different Store Type channels and create action programs to improve availability, visibility and increase sales.

g. Conducts distribution/ placement check to determine and assess the effectiveness of current distribution model.

3. COST MANAGEMENT

a. Ensures attainment of the set Cost-to-Sales Ratio on:

• Distribution Cost
• Bad Orders
• Merchandising Cost

b. Formulate and Recommend cost-efficiency measures

c. Monitor and control collection policy implementation to ensure good cash flow for the Distributor. *Performs administrative activities associated with the effective management of the Distributor's operations and manpower to ensure good cash flow for the Distributor and that the allotted budget in the OBCS (MNC) is maximized and fully utilized in the operation.

d. Determines and implements other appropriate quality performance standards for operational efficiency.

e. Ensures regular monitoring of cash collection and accounts receivables from customer accounts are duly accounted and remitted by sales personnel to accounting.

4. BUSINESS DEVELOPMENT

a. Develops workable strategies, objectives and action steps for long-term, mid-term and short-term directions.

b. Provides thorough assessment on the effect or results of the plans implemented using the PSDM platform.

c. Conducts regular meetings with distributor Personnel on the market situation, industry standards, variance review, sales operations, performance feedback and other pertinent information that affects the business.

d. Conducts expectation planning. And develops contingency/ interim programs

e. Conducts trimester or semi-annual Business Reviews (BR) with Principal and Key Accounts. Also, conducts monthly table top meetings with Key Accounts.

5. INFORMATION MANAGEMENT

a. Ensures that all existing Database & the MIS supports the operational requirements of the distributor and the information needs of the company and Principal.

b. Submits accurate, complete and timely reports that may be required by the Principal - Monde Nissin Corp., and the Distributor Owner.

c. Integrates and interprets relevant information of dynamic market conditions of the area.

d. Provides information & analysis of market, competitive activities and business trends.

e. Checks required reports and information in preparation for itinerary/s or block and account management standard practices.

f. Mastery of WMNDS.

6. MERCHANDISING AND DISPLAY

a. Enforces MNC regulations and standards on warehouse & product management and the handling in the distributor's warehouse and the different store type level.

b. Implements proper BO Management through heightened awareness and accountability among DSP's and the support groups (Merchandisers).

c. Ensures the efficient and effective deployment of Merchandisers in the various accounts.

d. Ensures the proper implementation of merchandising guidelines and installation of POP materials in the appropriate outlet types by all DSPs and Merchandisers.

e. Ensures proper implementation of pricing across all distribution channels.