Revenue Assurance Specialist

2 hours ago

Manila, National Capital Region, Philippines Converge ICT Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

Role Overview

Revenue Assurance is a critical focus area for Converge, addressing one of the company's key risks. The Revenue Assurance Specialist plays a pivotal role as part of the organization's second line of defense, ensuring that revenue leakage is detected, quantified, managed, and prevented.

This role involves advanced data analysis, reporting, process improvement, and control design to safeguard revenue streams. The specialist will proactively identify discrepancies, monitor financial and operational metrics, and collaborate with various departments to resolve issues and implement best practices.

As a second line of defense, the Revenue Assurance function operates independently from Billing & Collection, Revenue Accounting, and Internal Audit, ensuring proper segregation of duties.

Key Responsibilities

  • Perform revenue assurance activities including reporting, data analysis, leakage quantification, and leakage management.
  • Proactively detect and resolve data discrepancies, logic errors, and process inefficiencies.
  • Monitor financial and operational metrics to identify anomalies and risks.
  • Collaborate with cross-functional teams to define error resolution processes and implement best practices.
  • Recommend and implement process improvements and internal controls to strengthen revenue assurance.
  • Prepare and present professional reports and findings for internal and external stakeholders.

Qualifications

Education

  • Bachelor's degree in Finance, Accounting, Information Technology, Electronics and Communications Engineering, or related field.
  • Equivalent work experience in relevant areas may be considered.

Experience

  • At least 1 year of experience in financial, operational, internal audit, or IT roles; background in Telecommunications, Cable TV, DTH, OTT Media, or public utilities preferred.
  • Strong understanding of telecommunications products, services, rates, tariffs, SLAs, and contracts.
  • Demonstrated expertise in reporting, project management, performance monitoring, and process improvement.
  • Proficiency in Google Workspace and Microsoft Office applications.

Skills & Attributes

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to present findings clearly and professionally in both internal and external settings.
  • Detail-oriented, proactive, and capable of working independently while collaborating effectively across teams.

  • Revenue Assurance Specialist

    4 days ago

    Manila, National Capital Region, Philippines Regroup Mass Notification Full time ₱1,200,000 - ₱2,400,000 per year

    Regroup Mass Notification — a global company with headquarters in Dallas — is looking for a Revenue Assurance Specialist & Sales Operations QA. Regroup believes in working with talented yet humble people who care about our core mission: Keeping communities and organizations safe and informed.We are looking for a detail-oriented and process-driven Revenue...

  • Revenue Assurance Specialist

    4 days ago

    Manila, National Capital Region, Philippines Regroup Mass Notification Full time ₱900,000 - ₱1,200,000 per year

    Regroup Mass Notification — a global company with headquarters in Dallas —  is looking for a Revenue Assurance Specialist & Sales Operations QA. Regroup believes in working with talented yet humble people who care about our core mission: Keeping communities and organizations safe and informed.We are looking for a detail-oriented and process-driven...

  • Revenue Assurance Analyst

    4 days ago

    Manila, National Capital Region, Philippines TTEC Full time ₱1,200,000 - ₱2,400,000 per year

    Your potential has a place here with TTEC's award-winning employment experience.  As a Revenue Assurance Analyst working remotely in the Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in The Philippines says...

  • Revenue Assurance Officer

    4 days ago

    Manila, National Capital Region, Philippines The Well & Co Pty Ltd. Full time ₱600,000 - ₱1,200,000 per year

    Job Advertisement: Revenue Assurance Officer (Remote)Company: The Well & Co (Australia-based Group)Position: Revenue Assurance Officer (Remote - Philippines)Work Hours: Approximately 8:00 AM - 5:00 PM AEST (6:00 AM - 3:00 PM Manila Time)Compensation: ₱180 per hour (Full-time, long-term contractor role)About The Well & Co:The Well & Co is a dynamic group of...

  • Software Quality Assurance Specialist

    2 hours ago

    Manila, National Capital Region, Philippines SOS Consulting Group Full time ₱600,000 - ₱1,200,000 per year

    About the role SOS Consulting Group is seeking a highly skilled and experienced Software Quality Assurance Specialist to join our dynamic team. As the Software Quality Assurance Specialist, you will play a crucial part in ensuring the delivery of high-quality software solutions that meet our clients' requirements and exceed their expectations.What you'll be...

  • Quality Assurance Manager

    1 week ago

    Manila, National Capital Region, Philippines EXL Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionAt EXL, we emphasize collaboration and character when partnering with businesses to meet their unique needs, culture, and goals. Our approach is built on continuous listening and learning to tailor solutions that optimize data usage for better business decisions and enhanced digital operations. Leveraging our expertise in transformation,...

  • Quality Assurance Specialist

    1 week ago

    Manila, National Capital Region, Philippines SMX Full time ₱1,200,000 - ₱2,400,000 per year

    SMX is seeking a Quality Assurance Specialists to support J4 requirements for SOCPAC within the USINDOPACOM AOR providing support for quality management execution. The ideal candidate will provide effective reporting to support government quality standard operating procedures and supporting issue resolution advisement as requested.This is an expat position...

  • Revenue Manager

    3 hours ago

    Manila, National Capital Region, Philippines Easy Outsource Full time ₱1,200,000 - ₱2,400,000 per year

    This is a remote position.Position ObjectivesThis role focuses on yield and revenue management across the group of hotels within our network. You will provide hands-on specialist revenue support, analysis, and strategic recommendations for property managers, helping them maximize revenue performance.The client utilizes state-of-the-art revenue management...

  • Quality Assurance Specialist

    1 week ago

    Manila, National Capital Region, Philippines SMX Full time $86,000 - $143,300

    SMX is seeking a Quality Assurance Specialists to support J4 requirements for SOCPAC within the USINDOPACOM AOR providing support for quality management execution. The ideal candidate will provide effective reporting to support government quality standard operating procedures and supporting issue resolution advisement as requested.   This is an expat...

  • Quality Assurance Specialist

    4 days ago

    Manila, National Capital Region, Philippines airisX Limited Full time ₱900,000 - ₱1,200,000 per year

    A QA (Quality Assurance) job in a Business Process Outsourcing (BPO) environment focuses on ensuring service quality, adherence to client requirements, and compliance with established standards. This involves monitoring agent performance, analyzing customer interactions, and identifying areas for improvement in both processes and individual...