NOC Support Specialist

7 days ago

Taytay, Calabarzon, Philippines One Intranet Corporation Full time ₱250,000 - ₱500,000 per year
Join One Intranet Corporation – Powering Communities, Connecting Futures

One Intranet Corporation is a dynamic telecommunications and renewable energy company committed to delivering reliable internet connectivity and sustainable solar power solutions across the Philippines. Backed by over 20 years of industry expertise, we have built a massive fiber optic network spanning more than 1,000 kilometers, empowering local communities, LGUs, and businesses with fast, dependable, and future-ready services. Our mission is to create a resilient, inclusive, and digitally connected future while driving environmental and technological advancement.

We are seeking a dedicated NOC Support Specialist to join our growing team. The NOC Support Specialist is responsible for monitoring network performance, responding to service interruptions, and providing technical support to ensure stable and reliable internet connectivity. The position involves identifying, analyzing, and resolving network issues in coordination with field teams and technical departments.

Key Responsibilities

  • Monitor network systems, devices, and links through NOC tools and dashboards.
  • Respond promptly to alarms, outages, or performance degradation issues.
  • Conduct remote troubleshooting and coordinate with OSP and Splicing teams for on-site support.
  • Document and escalate unresolved incidents to higher-level engineers.
  • Prepare reports on network status, outages, and maintenance activities.
  • Assist in preventive maintenance, system updates, and network optimization.
  • Provide technical assistance to clients or internal teams when necessary.
  • Ensure compliance with company standards, network security, and safety procedures.
Qualifications
  • Graduate of Information Technology, Computer Engineering, or related course.
  • With experience in network monitoring, ISP operations, or technical support is an advantage.
  • Familiar with basic networking concepts (IP addressing, routing, switching, etc.).
  • Proficient in using monitoring tools and remote access applications.
  • Strong analytical, problem-solving, and communication skills.
  • Willing to work on shifting schedules, weekends, or holidays.
  • Team-oriented, detail-focused, and able to work under pressure.

BENEFITS:

Paid Training

SCHEDULE:

  • 8:00 AM to 5:00 PM
  • Monday to Saturday

ABILITY TO COMMUTE / RELOCATE:

Taytay, Rizal: Reliably commute or planning to relocate before starting work (Preferred)

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