
Operations Officer
2 weeks ago
About the Role
The Operations Officer assists in the overall operations of Business Support Unit in terms of service delivery, productivity and strict compliance to established policies of the Bank and other regulatory agencies. Focus on the needs of customers (internal, external and stakeholders) and exceed their expectations within the perspective of a balanced approach between revenue, productivity/operating efficiency, and controls. Manage the career of the subordinates through a fair and reasonable measurement of performance and provide opportunities for growth and advancement, e.g. succession program, training, job rotation. Pursue the Continuous Improvement goal of the bank with the objective of improving Customer Service, Risk Management, Productivity, Cost Management and Human Resource Development within the unit.
How you'll contribute
- Support Business Partners as agreed in the Service Level Agreement (SLA)
- Ensure service delivery to customers within the following agreed standards:
- Accuracy - 100%
- Responsiveness - friendly, professional
- Timeliness - turnaround time under a formal Service Level Agreement
- Acts as an Approver/Checker/Overrider and of various transactions/processes handled by BSU
- a. Billing Statement
- b. Manual status change in Digibanker 1 and 2
- c. BIPPS suspect handling
- d. e-Govt certification for Transactional
- e. Watchlisted accounts / MIBA
- f. API/AGI entries for posting
- g. Billing files uploaded in UEP WAP and Digibanker Front Office
- h. Releaser in Digi FO i. ADA activation for FWD/SB Finance/Other Merchants
- I
nitiate projects and monitor its implementation to ensure that the recommended projects are met - Ensures that all tasks are being carried out in accordance to the bank's standards and policies
What we're looking for
- With 1 - 4 years of experience
- With bachelor's degree; open to any field of study
- Exercise good judgement, good interpersonal and human relation skills, problem solving skills and good leadership skills.
- Able to communicate effectively with all levels of the organization and external parties; keen to details
- Knowledge of the duties and responsibilities on various functions in Operations Group/Branch
About Security Bank
Security Bank is one of the Philippines' best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.
Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes' World's Best Employers 2023 list.
At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): "YOU matter."
-
Operations Coordinator
3 days ago
Cebu City, Central Visayas, Philippines Operations Hub Control, Inc Full time ₱360,000 - ₱720,000 per yearCareersPosition: Operations CoordinatorJob Description:The Operations Controller reports to Operations Manager and ensures that the entire process meets customer's and internal requirements and is completed in an organized, efficient and safe manner.Process daily operation tasks according to applicable work procedures.Follow up with suppliers to ensure...
-
Office Operations Coordinator
6 days ago
Cebu City, Central Visayas, Philippines beBeeCoordinator Full time ₱55,000Job OverviewWe are seeking a highly organized and detail-oriented Office Operations Coordinator to join our team. This role is ideal for someone who enjoys managing multiple tasks, coordinating logistics, and ensuring seamless office operations.Main Responsibilities:Coordinate administrative tasks to maintain efficiency in the office environment.Develop and...
-
Office Operations Manager
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeAdministrative Full time ₱1,500,000 - ₱2,000,000Job OverviewThe administrative/hr manager oversees office operations and employee performance. This role involves leading a team, developing policies, and improving processes. They will also be responsible for hiring, training, and evaluating employees to ensure optimal job fit.Required Skills and QualificationsStrategic planningTeam managementPolicy...
-
Office Operations Coordinator
1 week ago
Cebu City, Central Visayas, Philippines beBeeConcierge Full time ₱40,000 - ₱55,000We are looking for a highly skilled and organized individual to join our team as a Concierge. The successful candidate will be responsible for overseeing facilities and office operations, ensuring a welcoming and efficient environment for all.The ideal candidate will have excellent communication skills, with the ability to convey information clearly and...
-
Property and Office Operations Coordinator
6 days ago
Cebu City, Central Visayas, Philippines beBeeAdministrative Full time ₱7,200 - ₱7,800Administrative Support SpecialistWe are seeking a highly skilled and detail-oriented professional to fill the role of Administrative Support Specialist. The ideal candidate will have exceptional organizational abilities, strong communication skills, and the capability to manage multiple tasks efficiently.Key ResponsibilitiesProvide general administrative...
-
Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱300,000 per yearWe are seeking a reliable and detail-oriented Office Staff to support day-to-day business operations. The role includes clerical tasks such as filing, data entry, and document preparation, as well as assisting with communications and maintaining accurate records. This position is vital in ensuring the office runs smoothly and efficiently.The ideal candidate...
-
Supporting Efficient Law Office Operations
6 days ago
Cebu City, Central Visayas, Philippines beBeeExecutive Full time $16,800 - $31,200Job Title: Executive Support SpecialistThe role of Executive Support Specialist exists to optimize the daily operation of our law office by managing client interactions, scheduling, document preparation, and billing processes.This position plays a key part in reducing operational bottlenecks and ensuring timely and professional client interactions.Key...
-
Chief Technology Operations Officer
7 days ago
Cebu City, Central Visayas, Philippines beBeeSystemAdministrator Full time ₱600,000 - ₱1,000,000Job DescriptionWe are seeking a highly skilled Systems Administrator to join our team. As a Systems Administrator, you will be responsible for monitoring and managing escalated service tickets, ensuring timely resolution and escalation as needed.You will oversee diverse computing environments for various business clients, troubleshooting and resolving...
-
Office Admin
2 weeks ago
Cebu City, Central Visayas, Philippines CBRE GWS IFM PHILS. CORP. Full time ₱70,000 - ₱120,000 per yearJob descriptionJob Title: Facilities Coordinator - CBRE Integrated Facilities Management (Internal Title)Location: Mandaluyong CityCompany: CBREAbout Us:CBRE is a global leader in real estate services, providing integrated facilities management solutions to enhance client operations. We are seeking a dedicated Facilities Coordinator to join our dynamic team,...
-
Office Support
2 weeks ago
Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time $30,000 - $60,000 per yearWe are seeking a proactive Office Support Specialist to join our Cebu team. This role combines administrative support with customer service responsibilities, ensuring smooth office operations while assisting clients and colleagues. You will play a vital part in keeping processes organized and ensuring seamless communication within the team and with our...