Post Closing Administrator

Your Expertise, Their Future: Keep Global Mortgages Moving Forward

Join a world-class mortgage team that ensures accuracy, compliance, and precision in every closed loan. Your expertise bridges global lending operations with excellence-helping clients move forward with confidence. Be part of a dynamic team supporting international clients, where precision meets purpose, and every file you process contributes to the future of global finance.

Job Description

As a Post Closing Administrator, you will support the Post Closing Team by managing documentation, monitoring loan pipelines, ensuring investor compliance, and maintaining accurate records. This role is ideal for detail-oriented professionals passionate about organization, compliance, and seamless loan processing.

Job Overview

Employment type: Full-time

Shift: Night shift, Weekends Off

Work setup: Flexible Work Setup

Exciting Perks Await

• HMO coverage with free dependent upon regularization
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Flexible Work Setup
• Prime office location in Makati (easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 1 to 5 years of experience in mortgage closing and/or post-closing activities.
• Experience using loan origination and/or servicing systems.
• Excellent customer service skills, providing professional and courteous support to internal employees and external vendors.
• Strong judgment and decision-making skills.
• Keen attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Your Daily Tasks

• Assist the Post Closing Team with administrative tasks related to closed loans.
• Review daily investor reports and portals to track suspended loans and new conditions, logging suspense notifications and documenting key dates.
• Monitor a pipeline to ensure all shipped loans are conditioned or purchased in a timely manner.
• Review closed loan files to determine if suspense items are present and submit them to investors for review and curing.
• Upload and file documents into internal systems and ensure accurate data entry.
• Collaborate with internal departments, external partners, and clients to obtain documentation for curing suspense items.
• Prepare and provide Post Consummation Closing Disclosures and refund checks as needed following regulatory guidelines.
• Process collateral requests with warehouses and send notifications to Secondary Marketing when eligible for allocation.
• Process requests for Pay History on aging loans through the Loan Servicing Department.
• Build knowledge of both Agency and Investor guidelines, as well as State and TRID regulations.
• Monitor shared inboxes and route emails or requests to appropriate team members.
• Assist in generating reports or summaries as requested.
• Perform other administrative duties to support the efficiency of the Post Closing Team.

Why We Stand Out Among the Rest

Join Emapta, recognized as one of the Top 20 Dream Companies of Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

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