csr - 1 day process - no experience needed
5 days ago
Are you ready to start a meaningful and rewarding career in the BPO industry? We're looking for Customer Service Representatives who are eager to learn, grow, and make an impact. Whether you're a fresh graduate, a career shifter, or someone exploring new opportunities, we provide you with the tools, training, and support to succeed — no experience required
As a Customer Service Representative, you will serve as the first point of contact for customers, providing assistance, resolving issues, and ensuring high-quality service delivery. This is a great opportunity for individuals who are passionate about helping others and thrive in a fast-paced, team-oriented environment.
Key Responsibilities
- Respond to customer inquiries through phone, email, or chat in a professional and friendly manner
- Identify and resolve customer issues efficiently and accurately
- Provide product and service information clearly and concisely
- Maintain accurate records of customer interactions using internal systems
- Follow established communication guidelines, processes, and protocols
- Strive to meet or exceed performance targets, including customer satisfaction and response time metrics
Who We're Looking For
We are committed to giving opportunities to individuals from a wide range of educational and professional backgrounds.
Minimum Qualifications:
- High School (HS) or Senior High School (SHS) graduate
- College undergraduate, vocational, associate, or college graduate
- Excellent communication skills in English and Filipino
- Customer-oriented with a problem-solving mindset
- Willing to work on shifting schedules, including nights and weekends
- Must be amenable to work onsite at SM Clark, Pampanga
No BPO experience required – full training will be provided
Why Join Us?
- Competitive Starting Salary – Earn up to ₱25,000/month
- Monthly Incentives based on performance
- Night Differential Pay for evening shifts
- No Resume Required – Walk-in and phone applications welcome
- Open to Career Shifters and Fresh Graduates
- Opportunities for promotion and career development
- Supportive team environment and structured training programs
Application Process
We make it easy for you to apply:
Onsite Applications Accepted at our SM Clark Pampanga office
Phone Interviews Available – no resume required
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