WAVE 1 Sta Mesa Site
2 weeks ago
About the role
AGVILL RESOURCES INC' is seeking a talented and customer-focused individual to join our team as a WAVE 1 Sta Mesa Site | No Final Interview. In this full-time role, you will be based in Santa Mesa Manila City Metro Manila and play a vital part in providing excellent customer service to our clients.
What you'll be doing
- Handle inbound calls from customers and provide efficient and effective solutions to their queries and concerns
- Actively listen to customers, understand their needs, and offer appropriate recommendations
- Maintain a positive and professional attitude, while demonstrating strong communication and problem-solving skills
- Accurately document customer interactions and follow up on any outstanding issues
- Contribute to the continuous improvement of our customer service processes and procedures
What we're looking for
- Proven experience in a customer service or call centre environment, preferably within the Call Centre & Customer Service industry
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and decision-making abilities, with a focus on delivering positive customer outcomes
- Proficient in using computer systems and software to handle customer inquiries
- A team player with a positive attitude and a willingness to learn and grow within the organisation
What we offer
At AGVILL RESOURCES INC', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
• Comprehensive health insurance coverage
• Generous paid time off and holiday allowance
• Opportunities for professional development and career advancement
• Collaborative and supportive work environment
• Company-sponsored social and team-building activities
About us
AGVILL RESOURCES INC' is a leading provider of innovative solutions and services. Our mission is to deliver exceptional value to our clients and foster a culture of excellence, innovation, and collaboration. As a growing organisation, we are committed to investing in our employees and providing them with the resources and support they need to succeed.
If you are passionate about customer service and eager to contribute to the success of our organisation, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.
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