Account Coordinator

2 weeks ago

Cagayan de Oro, Northern Mindanao, Philippines SupportZebra Full time ₱300,000 - ₱450,000 per year

Key Responsibilities:


Act as the primary point of contact for assigned clients, ensuring prompt and professional communication.

Build and maintain long-term relationships to promote client retention and satisfaction

Understand client business needs and provide tailored solutions and services

Coordinate with internal teams (IT and WFM) to deliver on client requirements.

Handle escalations and resolve client issues in a timely and effective manner.

Prepare and maintain client records, reports, and account documentation.

Manage payroll processing for independent contractors, ensuring accuracy and timely payments.

Maintain contractor records, contracts, and compliance documentation.

Assist in sourcing independent contractors as needed.

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