Customer Service Representative CDO Site

2 weeks ago

Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

The opportunity

Join a dynamic team at Customer Service Representative at our Cagayan de Oro Misamis Oriental site. In this full-time role, you will be the face of our company, providing exceptional customer service and support to our valued clients.

Key responsibilities

Respond to incoming customer inquiries and requests via phone, email, and chat

Troubleshoot and resolve customer issues in a friendly and professional manner

Provide accurate information and guidance to customers on our products and services

Maintain detailed records of customer interactions and follow-up actions

Identify opportunities to enhance the customer experience and provide feedback to improve our processes

Collaborate with cross-functional teams to ensure seamless customer service delivery

Qualification:

At least High School Graduate / Senior High Graduate / College Level

No experience required; training provided

Good communication skills, active listening, and problem-solving abilities

Basic computer knowledge and typing skills

Patient, adaptable, and customer-focused

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