Front Desk Receptionist
2 weeks ago
Join our team and be part of a brand that delivers premium aesthetic care and exceptional client experiences. We're looking for a Front Desk Receptionist (Patient Care Specialist) who can provide top-notch service, manage client schedules, and ensure smooth clinic operations with professionalism and warmth.
Qualifications:- Graduate of any 4-year course (or diploma holder in a relevant field)
- With 2–3 years of experience in front desk or customer service, preferably in healthcare, aesthetics, or luxury service industries
- Skilled in client engagement, treatment coordination, and upselling
- Strong communication and interpersonal skills; able to present options empathetically
- Proficient in English and Filipino, and comfortable using CRM or scheduling platforms
- Tech-savvy, detail-oriented, and maintains high professional standards
- Handle patient and customer inquiries with care and professionalism
- Manage patient scheduling and clinic appointments
- Maintain accurate patient records and confidential information
- Support clinic operations and uphold grooming and attendance standards
- Achieve revenue and client retention goals
- Ensure timely scheduling and excellent patient satisfaction
- Attend trainings and maintain strong product knowledge
Be part of a team that values excellence, compassion, and growth. Enjoy a beautiful working environment where your skills in customer care and service excellence will shine.
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