URGENT: Sales Support Trainee

19 hours ago

Pasig, National Capital Region, Philippines ESC Corporation Full time ₱150,000 - ₱200,000 per year
BROKER/SALES SUPPORT TRAINEE
(ENTRY LEVEL POSITION)

ESC Corporation is hiring for Three (3) Broker Support Trainees
Full-Time On-site at Robinsons Equitable Tower (Ortigas Center, Pasig)
Monday to Friday; 6:00AM to 3:00PM PH Time.

Qualifications:

• at least 1-year BPO Experience (Fresh Graduates are also encouraged to apply)

• Confident spoken and written English communication skills.

• A positive attitude and outgoing personality.

• Willingness to learn and adapt to new technologies and industry trends.

Introduction:
Join our team as a Broker Support Trainee, where you will embark on a comprehensive training program designed to equip you with the skills and knowledge needed to excel in the fast-paced world of brokerage support.

This traineeship provides a unique opportunity for individuals looking to enter the BPO and financial services industry.

Trainee Duties and Responsibilities:
Data Entry:

• Ensure accuracy of data entry, and compliance with service levels. Application Processing:

• Assist mortgage brokers in gathering necessary documentation from clients.

• Prepare and submit mortgage applications to lending institutions.

Client Communication and Service:

• Act as a point of contact for clients, providing updates on the status of their mortgage applications.

• Address client inquiries and assist in resolving issues.

• Ensure delivery of exceptional service standards to all clients.

File Management:

• Organize and maintain client files, ensuring all documentation is accurate and complete.

• Monitor and follow up on outstanding documents or information.

Lender and Partner Liaison:

• Communicate with lending institutions and other partners to facilitate a smooth mortgage approval and settlement process.

Training and Development:

• Participate in ongoing training to stay updated on mortgage industry policies, trends, and best practices.

Benefits include:

• A competitive trainee salary and allowances.

• Comprehensive training and mentoring.

• Exposure to the BPO and financial services industries, and potential for career advancement.

• A collaborative and supportive team environment.

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