URGENT| Salesforce

5 days ago

Pasig, National Capital Region, Philippines Eastvantage Full time ₱1,200,000 - ₱2,400,000 per year

URGENT HIRING: Salesforce Technical Implementation Lead
We are seeking a skilled Salesforce Technical Implementation Lead to drive successful platform implementations and technical solutions. The ideal candidate will have hands-on experience with Salesforce configuration, customization, and integration to deliver robust solutions that meet business requirements.

Location:
Pasig, Philippines

Work Mode:
Flexible office & remote

Role:
Salesforce Technical Implementation Lead

Experience:
2+ years

What You'll Do
Leading customer facing activities throughout the technical onboarding process including kick-off, requirements gathering, project playback and feedback sessions.

Leading delivery across multiple disciplines, including salesforce configuration, telephone, email, chat, WhatsApp and ETL data integrations.

Liaising and collaborating with a technical and operational stakeholders within UniQuest.

Solving problems and removing blockers to ensure smooth and efficient implementations.

Ensuring quality is maintained by coordinating integration mapping validation, platform testing and User Acceptance.

What We're Looking For
2+ years of experience configuring the platform including exposure to sales cloud, service cloud, flows, digital engagement and communities/experiences.

Ability to work within core business hours of Western USA and Austrailasia.

Project management experience to deliver 6-12 week onboarding initiatives for customers across the USA and Australasia.

Impeccable customer service skills with ability to communicate technical concepts to various levels of seniority, effectively gather information, solve problems, set expectations and ensure pace of delivery.

Experience with mapping ETL data integrations, previous hands-on configuration using declarative middleware solutions such as Informatica, Mulesoft, Jitterbit and Zapier.

Exposure to communications platforms such as google workspace, Vonage, Aircall, salesforce omnichannel, WhatsApp, twilio and Marketing Cloud.

Ready to lead impactful implementations? Apply now and join our dynamic team

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