HR Manager

Role: HR Manager

Location: Taguig (Hybrid with very rare work on site)

Salary: 70K Package

Shift: Mid Manila

Key Responsibilities:

Strategic Leadership Support:

• Collaborate with senior leadership to understand business goals and translate them into HR strategies and initiatives.
• Provide guidance and support on organizational effectiveness, workforce planning, and talent utilization.
• Advise on HR implications of strategic decisions and help align HR practices with business objectives.

Talent Acquisition and Management:

• Develop and implement talent acquisition strategies to attract and retain top talent.
• Partner with hiring managers to identify staffing needs and create job descriptions.
• Conduct interviews, facilitate candidate selection processes, and negotiate job offers.
• Develop onboarding programs to integrate new hires into the organization.

Leadership Development and Talent Management:

• Identify high-potential employees and create development plans to nurture their skills.
• Design leadership development programs and initiatives to build a pipeline of future leaders.
• Provide coaching and mentoring to current and emerging leaders.
• Implement talent management processes such as performance reviews, talent assessments, and succession planning.

Employee Engagement and Culture Development:

• Develop strategies to enhance employee engagement, satisfaction, and retention.
• Conduct employee surveys and analyze feedback to identify areas for improvement.
• Plan and execute initiatives to promote a positive organizational culture.
• Foster diversity, equity, and inclusion within the workplace.

Performance Management and Succession Planning:

• Implement performance management systems to set goals, provide feedback, and evaluate employee performance.
• Train managers on performance management best practices and techniques.
• Identify and develop high-performing employees for key roles through succession planning processes.

Organizational Design and Change Management:

• Assess organizational structure and recommend changes to improve efficiency and effectiveness.
• Lead change management initiatives to support organizational transformations.
• Communicate changes to employees and stakeholders and address concerns or resistance.

HR Policy Development and Compliance:

• Develop and update HR policies and procedures in compliance with employment laws and regulations.
• Provide guidance on employee relations issues, investigations, and disciplinary actions.
• Ensure HR practices are consistent and fair across the organization.

HR Data Analysis and Insights:

• Collect and analyze HR metrics to assess the effectiveness of HR programs and initiatives.
• Generate insights from HR data to inform decision-making and drive continuous improvement.
• Utilize data to forecast future talent needs and identify potential risks or opportunities.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree preferred.
• Minimum of 7-10 years of experience in HR leadership roles within the BPO or outsourcing industry.
• knowledge of local labor laws and UK employment legislation, highly preferred
• Strong understanding of HR principles, practices, and regulations, with a proven track record of aligning HR strategies with business objectives within the BPO context.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
• Experience designing and implementing talent acquisition strategies, performance management processes, and employee engagement initiatives within the BPO environment.
• Strong analytical skills with the ability to leverage HR data and metrics to drive decision-making and measure HR program effectiveness.
• Change management certification (e.g., Prosci) or equivalent experience is a plus.
• Proficiency in HRIS, data analytics tools, and Microsoft Office Suite.
• Strong project management skills with the ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
• Ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced, dynamic environment.