Customer Service Representative – Mandarin

2 weeks ago

Makati City, National Capital Region, Philippines Musa's Group Full time ₱900,000 - ₱1,080,000 per year

About the Role

We are looking for a motivated and customer-focused individual to join our team as a
Customer Service Representative
. In this role, you will support our clients by providing excellent service through phone, email, and chat, with a focus on customers in Mandarin-speaking markets.

Key Responsibilities

  • Respond promptly to customer inquiries via multiple channels (phone, email, chat).
  • Provide accurate information about products, services, and processes.
  • Assist customers in troubleshooting issues and resolving complaints.
  • Document and escalate customer feedback to improve service delivery.
  • Collaborate with internal teams to ensure seamless customer experiences.

Qualifications

  • Proven experience in a customer service or client support role (BPO/Call Center experience is a plus).
  • Proficiency in Mandarin (speaking, reading, and writing)
    is required to support Mandarin-speaking customers.
  • Good command of English for internal communication.
  • Strong problem-solving and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Site: Rockwell
  • Start Week: Sep 28 - Oct 19
  • Salary: ₱75,000.00

  • Mandarin Bilingual Customer Service Support

    2 days ago

    Quezon City, National Capital Region, Philippines UnifyCX Full time ₱250,000 - ₱450,000 per year

    UnifyCX is looking for an extraordinary Bilingual Mandarin-English Customer Service Representative to join our motivated and ambitious team.What Will You Do?We are looking for proactive and results-oriented Bilingual Mandarin-English Customer Service Representatives to join our team. In this vital role, you will focus on building strong relationships...

  • Customer Service

    2 weeks ago

    Makati City, National Capital Region, Philippines Go-Get Data Consultancy Full time ₱75,000 per year

    Customer Service Representative – Mandarin (Financial Account)Site:RockwellStart Date:Sept 28 – Oct 19Salary:₱75,000Role Overview:Provide customer support for a financial account, handling inquiries and concerns from Mandarin-speaking clients with professionalism and accuracy.Qualifications:Proficiency in Mandarin (B2 CEFR or higher).No prior CCE...

  • URGENT HIRING-Mandarin Speaking Customer Expert CSR

    2 days ago

    Makati City, National Capital Region, Philippines Senior Accountant Netsuite Full time ₱720,000 - ₱900,000 per year

    Customer ExpertCustomer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines First Maritime Shared Services, Inc. Full time ₱20,000 - ₱50,000 per year

    Join Team FMSSWe're looking for aBilingual Experience Centre Ambassador (Mandarin)to deliver world-class guest experiences for our international clients.If you're passionate about travel, hospitality, and customer service — this is your chance to shine in a global environment that valuesinnovation, customer satisfaction, and employee growth.What you'll do:...

  • Customer Service

    2 weeks ago

    Makati City, National Capital Region, Philippines SpringSkill Full time ₱9,000,000 per year

    Job Title: Customer Service - Mandarin (Financial)Work Location: Rockwell, MakatiSalary: ₱75,000.00Job SummaryWe are seeking Mandarin-speaking professionals to join a Financial Services team in Rockwell. This role does not require prior call center experience (CCE), making it an excellent opportunity for candidates looking to start or transition into the...

  • Sales Representative

    4 days ago

    Makati City, National Capital Region, Philippines Clearpath Customs Customs Service Ltd., Co Full time ₱720,000 per year

    Job Summary:The Sales Representative is responsible for promoting and selling the company's business consulting services to prospective clients. This includes identifying leads, conducting consultations, closing deals, and maintaining strong relationships with new and existing clients. The ideal candidate is driven, client-focused, and skilled at presenting...

  • Cantonese / Mandarin Bilingual Customer Service

    6 days ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Company BenefitsUp to 14th month payHMO on Day 1Vacation and Sick Leave Credits on RegularizationResponsibilitiesAnswer queries from members and provider regarding medical claims, coverage, hospitalization both in English, Mandarin / Cantonese (Calls, Email & Chat)Adhere to the department's target of 24 hours response time for all written...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines Chevron Full time ₱400,000 - ₱1,200,000 per year

    Total Number of Openings1About UsChevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of...

  • Director of People

    1 week ago

    Makati City, National Capital Region, Philippines Mandarin Oriental Hotel Group Full time ₱2,000,000 - ₱2,500,000 per year

    Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime...

  • Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...