Market Place Specialist
3 days ago
Marketplace Specialist
- Marketplace Setup & Technical Mastery
Platform Expertise: Proven experience in setting up and optimizing stores on major marketplaces (e.g., Shopee, Lazada).
Technical Configuration: Knowledgeable in SKU uploading, voucher creation, flash sale scheduling, and back-end decorations.
Store Optimization: Ability to troubleshoot technical glitches within the seller center and ensure the store front is visually and functionally operational.
- Market Intelligence & Trend Analysis
Market Research: Ability to "check what needs to be known, identifying trending products, analyzing competitor pricing, and observing successful shop layouts.
Analytical Mindset: Skilled at interpreting store analytics to suggest technical improvements or inventory adjustments based on what is currently "viral" or in demand.
- Communication & Relationship Management
Account Coordination: Strong professional communication skills to coordinate effectively with Key Account Managers (KAMs) from different platforms to secure slots for campaigns and mega-sales.
Internal Collaboration: Ability to translate platform requirements into actionable tasks for the warehouse or marketing teams.
- Customer Service Hybrid Background
Inquiry Management: Basic experience in customer service with the ability to answer product queries, handle complaints professionally, and maintain a high "Chat Response Rate."
Solution-Oriented: Able to resolve customer issues while maintaining the brand's voice and reputation.
- Resilience, Personality, & Integrity
Adaptability Under Pressure: Capable of managing sudden task shifts, especially during high-pressure "Double-Day" sales (e.g., 11.11, or system errors.
High Integrity: Someone who handles store data and finances with honesty and can be trusted to work with minimal supervision.
Positive Disposition: A team player with a "can-do" attitude who contributes to a healthy work environment.
Job Type: Full-time
Benefits:
- Employee discount
- Free parking
- On-site parking
- Opportunities for promotion
Work Location: In person
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