Market Place Specialist

3 days ago


General Santos, Soccsksargen, Philippines Noah Interactive Ventures Full time

Marketplace Specialist

  1. Marketplace Setup & Technical Mastery

    Platform Expertise: Proven experience in setting up and optimizing stores on major marketplaces (e.g., Shopee, Lazada).

Technical Configuration: Knowledgeable in SKU uploading, voucher creation, flash sale scheduling, and back-end decorations.

Store Optimization: Ability to troubleshoot technical glitches within the seller center and ensure the store front is visually and functionally operational.

  1. Market Intelligence & Trend Analysis

    Market Research: Ability to "check what needs to be known, identifying trending products, analyzing competitor pricing, and observing successful shop layouts.

Analytical Mindset: Skilled at interpreting store analytics to suggest technical improvements or inventory adjustments based on what is currently "viral" or in demand.

  1. Communication & Relationship Management

    Account Coordination: Strong professional communication skills to coordinate effectively with Key Account Managers (KAMs) from different platforms to secure slots for campaigns and mega-sales.

Internal Collaboration: Ability to translate platform requirements into actionable tasks for the warehouse or marketing teams.

  1. Customer Service Hybrid Background

    Inquiry Management: Basic experience in customer service with the ability to answer product queries, handle complaints professionally, and maintain a high "Chat Response Rate."

Solution-Oriented: Able to resolve customer issues while maintaining the brand's voice and reputation.

  1. Resilience, Personality, & Integrity

    Adaptability Under Pressure: Capable of managing sudden task shifts, especially during high-pressure "Double-Day" sales (e.g., 11.11, or system errors.

High Integrity: Someone who handles store data and finances with honesty and can be trusted to work with minimal supervision.

Positive Disposition: A team player with a "can-do" attitude who contributes to a healthy work environment.

Job Type: Full-time

Benefits:

  • Employee discount
  • Free parking
  • On-site parking
  • Opportunities for promotion

Work Location: In person



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