Restaurant Manager

1 day ago

Taguig, National Capital Region, Philippines BBK Group - Philippine Food Asia Full time ₱100,000 - ₱120,000 per year

Job Summary

The Restaurant Manager is responsible for managing the daily operations of the restaurant, ensuring excellence in customer service, food quality, hygiene, and staff performance. This role plays a key part in achieving sales targets, controlling operational costs, and maintaining high customer satisfaction and staff morale. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and has a keen eye for detail and consistency.

Key Duties and Responsibilities

1. Operations Management

  • Supervise all front-of-house (FOH) and back-of-house (BOH) activities
  • Coordinate food preparation and service according to company standards
  • Ensure restaurant cleanliness, safety, and hygiene compliance at all times
  • Manage opening and closing procedures effectively
  • Oversee scheduling and shift coverage

2. Sales & Financial Control

  • Monitor and report daily, weekly, and monthly sales
  • Execute strategies to increase revenue and meet targets
  • Control costs related to food, labor, and supplies
  • Reduce wastage and improve profit margins

3. Customer Experience

  • Deliver an outstanding customer experience through prompt service and attention to detail
  • Handle customer feedback and resolve complaints efficiently and professionally
  • Regularly interact with guests to solicit feedback and foster relationships

4. Staff Supervision and Development

  • Recruit, train, and onboard new employees
  • Conduct regular performance evaluations and coaching sessions
  • Promote teamwork, discipline, and positive morale
  • Organize and lead daily briefings, weekly meetings, and team-building initiatives

5. Inventory & Supplies

  • Manage inventory levels, order supplies, and verify deliveries
  • Maintain supplier relationships and ensure consistent product availability
  • Implement FIFO (First In, First Out) inventory rotation system

6. Compliance & Safety

  • Ensure all food and beverage operations comply with local laws, health codes, and company policies
  • Prepare for and pass inspections from health, fire, and safety departments
  • Maintain records such as incident reports, maintenance logs, and compliance checklists

Required Qualifications and Skills

  • Minimum 3 years in a similar management role within the food and beverage or hospitality industry
  • Proven leadership and interpersonal skills
  • Strong understanding of POS systems and inventory management tools
  • Knowledge of local food safety regulations and best practices
  • Excellent communication and organizational skills
  • Ability to work under pressure and manage multiple tasks

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