
General Virtual Assistant
6 days ago
Job Overview
We are seeking a detail-oriented, reliable, and confident Administrative Virtual Assistant (Admin VA) to support a range of business operations. The ideal candidate will be a tech-savvy, organized, and proactive team member who can learn quickly, manage systems independently, and represent the business with professionalism, especially with older clients and prospects.
Core Responsibilities
Administrative Support
Calendar and inbox management
Scheduling meetings and calls
Document and note organization (Notion, Google Drive)
Light customer service (responding to inquiries, directing messages)
Data entry and list management (CRM, spreadsheets)
CRM + Business Tools
Manage and maintain records in Freshsales Suite (or willing to learn quickly)
Keep Google Business profile updated (posts, customer reviews, Q&A)
Organize resources and client data in Notion
Assist with citations and research materials using Zotero
Coordinate communication via Slack
Marketing Support
Execute ad campaigns with guidance (copy/design provided or approved by employer)
Platforms: Facebook, Google Ads, Google My Business
Help launch and track customer rating campaigns
Set up and monitor Google Analytics dashboards
Optional: assist in other social channel engagement (e.g., Instagram, LinkedIn)
Research + Analytics
Assist in both qualitative and quantitative research projects
Support tasks such as:
Survey design and analysis
Customer journey mapping and behavioral analytics
Experimental design support
Note-taking and coding for qualitative interviews
Frontline Communications
Serve as a first-touch point for client and prospect communication
Warm, articulate communication—especially with older clients (Utah, 70s+)
Screen inquiries and qualify leads
Follow up with potential clients as directed
Desired Traits & Experience
Steady, conscientious, and proactive—not afraid to speak up, clarify tasks, or take initiative
Comfortable learning new platforms and workflows independently
Strong English communication skills, with a calm and personable tone
Willing to grow into new responsibilities, ask questions, and learn through doing
Prefer experience with:
Google Workspace
CRM tools
Social media campaign tools
Research/analytics tools (or eagerness to learn)
Tools & Platforms (Familiarity Preferred, Not Required)
Freshsales Suite
Notion
Google Business & Google Workspace
Zotero
Slack
Facebook Business Manager
Google Ads / Google Analytics
Survey tools (e.g., Google Forms, Typeform)
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