Technical Support

7 days ago

Pasig Central Post Office P, Philippines Stefanini Full time

Technical Support - Mechanical Reviewer - Onsite/Night shift

About the Role

We are looking for aTechnical Support - Mechanical Reviewer with hands-on experience in automotive or technical support. In this role, you will be responsible for reviewing, editing, and uploading mechanical breakdown inspection reports, ensuring accuracy and professionalism in all content. The position requires strong automotive knowledge, attention to detail, excellent communication skills, and the ability to support technicians and clients with world-class customer service.

Key Responsibilities

  • Review, edit, and upload mechanical breakdown inspections (reports, pictures, videos)
  • Ensure accuracy, completeness, technical verbiage, spelling, and grammar of reports
  • Interact with clients, inspectors, and team members via phone, email, or instant messaging
  • Provide phone/email assistance to technicians in the field as needed
  • Respond to client and internal emails promptly and professionally
  • Deliver exceptional customer service to both internal and external stakeholders
  • Manage assigned workload independently with high reliability
  • Perform other administrative tasks and duties assigned by management
  • Work efficiently with minimal supervision while maintaining accuracy
  • Highly dependable, organized, and able to work independently
  • Proficiency in Microsoft Office or similar tools is an advantage
  • Highly dependable, organized, and able to work independently
  • Proficiency in Microsoft Office or similar tools is an advantage

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Work Location: In person

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