
Digital Content Strategist
3 days ago
Essential Functions:
- Develop and implement comprehensive digital content strategies to support employee engagement and adoption of new technologies.
- Create and manage content in various formats, including emails, newsletters, articles, intranet updates, presentations and social media posts for various communications channels.
- Identify potential content gaps and develop strategies to address them.
- Monitor and analyze content performance metrics to assess the effectiveness of communication strategies and make data-driven improvements.
- Collaborate with various stakeholders to ensure alignment, accuracy and consistency in messaging.
- Collaborate with team members to provide guidance on best practices and develop optimized content for OCM campaigns.
- Stay up-to-date with the latest digital content trends and tools to ensure content remains current and engaging.
- Ensure all content complies with accessibility, brand, and digital standards outlined by Visa.
Basic Qualifications
- 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
Preferred Qualifications
- 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
- Demonstrated experience in developing and managing digital content strategies.
- Strong writing skills and ability to create clear, compelling, and engaging content that effectively communicates key messages and resonates with the target audience.
- Ability to comprehend and translate complex technical concepts into terms that are easy to understand for technical and non-technical audiences.
- Ability to create digital content optimized for search engines (SEO).
- Experience tracking content metrics and performance using analytics tools (e.g., Google Analytics).
- Strong knowledge of the Microsoft 365 suite of products required (including SharePoint and Viva Engage).
- Proficient in creating engaging digital content with tools such as Adobe Creative Suite.
- Strong attention to detail and commitment to producing high-quality work.
- Excellent communication and leadership skills.
- Ability to manage multiple projects at the same time and prioritize tasks to complete various projects.
- Comfortable with ambiguity and rapidly changing content.
- Strong English verbal and written communication skills.
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