call center agent

1 day ago

LapuLapu City, Central Visayas, Philippines AUXILIA INC Full time ₱800,000 - ₱1,000,000 per year

About the role

As a Call Centre Agent (Sales Account) at AUXILIA INC', you will be responsible for providing exceptional customer service and driving sales over the phone. This is a full-time position based in Lapu-Lapu City, Cebu, offering a competitive salary and a generous sign-on bonus of 20,000.

What you'll be doing

  • Handling inbound and outbound calls from customers, providing support and addressing their inquiries
  • Identifying sales opportunities and proactively engaging customers to promote the company's products and services
  • Meeting or exceeding sales targets and key performance indicators
  • Ensuring a positive customer experience and building long-term relationships
  • Accurately documenting customer interactions and maintaining detailed records
  • Collaborating with team members to share best practices and continuously improve processes

What we're looking for

  • Strong communication and interpersonal skills, with the ability to engage with customers and build rapport
  • Previous experience in a sales or customer service role, preferably in a call centre environment
  • Excellent problem-solving and critical thinking skills to handle customer queries effectively
  • Proficiency in English, both verbal and written
  • Ability to work in a fast-paced, target-driven environment and meet deadlines
  • Commitment to providing exceptional customer service and a passion for sales

What we offer

At AUXILIA INC', we are dedicated to creating a supportive and rewarding work environment for our employees. In addition to the competitive salary and generous sign-on bonus, we offer a range of benefits and perks, including:

  • Comprehensive health insurance coverage
  • Generous paid time off and holiday leave
  • Opportunities for career advancement and professional development
  • A collaborative and inclusive company culture
  • Employee wellness and team-building activities

About us

AUXILIA INC' is a leading provider of high-quality call centre services, serving a diverse range of clients across various industries. Our commitment to excellence, innovation, and exceptional customer service has made us a trusted partner for organisations around the world. Join our dynamic team and be a part of our continued growth and success.

Apply now for this exciting opportunity to become a Call Centre Agent (Sales Account) at AUXILIA INC'.

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