Call Center Agent

2 days ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

**We're Hiring: On-Site Bilingual Call Center Agents (Korean & English)**

**Location:** Cebu City, Philippines

**Company:** TASQ

Please ensure your phone is available for the initial screening call.

TASQ is seeking enthusiastic and qualified individuals who are fluent in both Korean and English to join our expanding team as Bilingual Call Center Agents. This is a full-time, on-site position based in Cebu City where you will provide exceptional customer support in a fast-paced and rewarding environment.

**Your Responsibilities:**

- Deliver outstanding customer service in both Korean and English through phone, chat, or email.

- Address customer inquiries, resolve issues, and troubleshoot problems with professionalism and clarity.

- Ensure customer satisfaction by communicating effectively and promptly.

- Accurately record interactions and feedback in an organized manner.

- Collaborate with team members to ensure smooth and efficient service delivery.

**What Were Looking For:**

- Fluency in both written and spoken Korean and English.

- Previous experience in BPO or customer service is a plus, but not mandatory.

- Must be willing to work on-site in Cebu City.

- Candidates should currently reside in Cebu or nearby areasor be willing to relocate.

- Must be available for interviews and follow-up communications.

- Foreign applicants must possess a valid Philippine working visa.

**Why Choose This Job?**

- Join a dynamic and diverse team within a reputable company.

- Benefit from a competitive salary and comprehensive benefits package.

- Enjoy a supportive work environment with opportunities for growth and development.

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