Business Analyst Traveler Services Operations

1 day ago

Taguig, National Capital Region, Philippines CWT Full time ₱1,200,000 - ₱2,400,000 per year

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no

boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking

government travel, advising on international security or establishing relationships with global corporations, we work as a family. We support each other. We grow as a

team. And to us, that's what makes a world of difference.

Main responsibility is to collate, interpret, evaluate and correlate data points and develop integrated business analyses for strategic decision-making. Deliver

standard recurring report, run models and produces ad hoc reporting. Create ad hoc deliverables and reporting related to business and perform analysis, quality check

results and accuracy.


• Contribute to team effort by Identifying  business trends, utilizing real data, compile analysis reports and accomplishing related results as needed


• Monitor project progress by tracking activity; resolving problems; publishing progress reports and recommending action.


• Provide administrative/executive support to the Sr. Director by managing his calendar, oversee and manage logistics for Operations guests and visitors.


• Contribute and Influence initiatives or actions that has direct and indirect financial impact by sourcing relevant agencies, training companies, negotiate

better rates/cost (e.g. travels, accommodations) and maintaining records, balance and expenses.


• Contribute and Influence TS Operation's programs or campaigns (Recognition/Incentives, CWT driven Awards and programs e.g. Town hall, Recognition award and

Active participant of CWT Edge team).


• Performs other duties that may be assigned from time to time.

Education and Experience


• Bachelor's Degree in Business Administration, Computer Science or similar required


• Minimum of 5 years business analysis experience (preferred 2 years in the Travel Industry?) preferably in workflow and operations scenarios with agile

development methodologies

Knowledge


• Familiar with basic database structure and design


• Knowledge on GDS is an advantage

Skills


• Excellent oral and written communication skills, problem solving, analytical and decision-making skills


• Keen sense of organization, delivery timeliness, end product quality and accuracy

Abilities


• Process Improvement


• High initiative and the ability to work independently

Special Working Conditions and Physical Demands


• Normal office environment.  Shift rotations

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