Sales Operation Analyst

4 hours ago

Taguig, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time ₱800,000 - ₱1,200,000 per year

Sales Operations Analysts in the Go To Market Partnership Center are responsible for the operational support of internal Sales Teams, Account MaSales Operation Analystnagers & Principals to ensure successful Lead to Order opportunity management throughout the sales cadence process.

This role calls for proactive, detail-focused professionals with exceptional communication skills, capable of engaging effectively across all levels of the organization. Ideal candidates thrive on solving complex problems, excel in fostering cross-team collaboration, and are driven to deliver impactful results.

Essential Functions


• Management of Salesforce (SFDC) opportunities from Pipeline to Close.  Includes: Updating of Stages and Forecast Category, Adding/Updating of Products and Revenue Allocation, producing pricing support documents, and processing deals with finance.


• Assisting in preparing templates for Statements of Work and initial Contract submissions.


• Coordination of Professional Services Automation (PSA) platform.  Includes: Coordinating Pricing Assistants for Resource Hours and Budgets, Creating Projects and Assigning Principals in Charge and Project Managers.


• Attend pipeline calls/ team meetings with internal clients as requested and perform Salesforce and PSA updates post-call.


• Cross functional Team coordination (Business Leads, Contracting, Finance, Sales, etc.) to ensure smooth processing of opportunities.


• Continuous, pro-active coordination with internal client contacts and business personnel, to foster and maintain relationships.


• Maintain the team's document repository making sure information are up to date.


• Accomplish other Ad-Hoc tasks, business initiatives and special projects as needed.

·  Help in strategic planning and analysis with Account Managers/PICs as needed.

Qualifications


• Bachelor's Degree


• 2-3 years of experience in sales support and customer service


• Finance/Sales Operations/Customer Relationship Management background is preferred


• Strong Excel knowledge


• Preferrable with experience of Microsoft 365 applications (Outlook, Teams, SharePoint, etc.)


• SAP and SFDC or any other CRM system knowledge is a benefit


• Strong team player and accepts coaching opportunities positively


• Flexibility and willingness to join a dynamic and fast-paced working environment

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