Virtual Assistant

Looking to take your career to the next level? Then this role is for you

Join Outsourcey and be part of our mission to revolutionize global talent expansion We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together

Profile Requirements:

• Demonstrated experience in a high-level administrative, coordination, or support role.
  Experience in medical and law practice is ideal
• Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams), with strong document formatting and presentation skills.
• Competence in managing multiple social media platforms (LinkedIn, Facebook, Instagram, YouTube), including profile setup, scheduling, branding, and reporting.
• Strong organisational and time-management skills; able to manage competing priorities and maintain accuracy under pressure.
• Excellent written and verbal communication skills with attention to detail.
• Ability to maintain the highest levels of confidentiality, discretion, and professionalism.
• Proactive, resourceful, and comfortable working independently while being an integrated member of a virtual team.
• Prior exposure to CRM or finance systems (e.g. Xero) preferred but not essential.
• Familiarity with WordPress or LMS systems is an advantage, but not essential.
• Basic graphic capability (e.g., Canva) for tasks such as creating certificates etc.

Core responsibilities:

• Core Responsibilities
• Executive Support: Manage Director's diary, priorities, tasks, deadlines, and correspondence.
• CRM Management: Create/update matters, maintain data, log WIP, and manage client documents.
• Finance & Payroll: Track invoices, client responses, and payroll timesheets for Director approval.
• Compliance: Monitor licences, returns, and deadlines; collect documents; draft forms.
• Documentation: Collate, format, and dispatch reports with consistent presentation.
• Consultant Support: Set up jobs in CRM, provide templates/materials, track progress, and report status.
• Confidential Comms: Handle supplier, staff, and external correspondence on Director's behalf.
• Social Media & Marketing
• Manage and update company social channels (LinkedIn, Facebook, Instagram, YouTube).
• Ensure consistent branding across platforms.
• Schedule/post content, track engagement, and prepare activity reports.
• Monitor industry/regulatory news and suggest content ideas.
• Support Training Director with course collateral (flyers, certificates, resources, feedback).
• Identify cost-effective marketing opportunities and draft recommendations.
• Projects (as directed/when time permits)
• Support rebrand and update company materials.
• Draft policies/procedures from templates or notes.
• Document workflows and create staff guides.
• Assist in tenders: set up, draft, coordinate, and submit.
• Research expos, hosting, domains, and present recommendations.
• Nice to Have (non-essential skills)
• Basic LMS: upload modules, format quizzes, check consistency.
• Website (WordPress/Divi): update text, posts, forms; coordinate advanced updates.
• Microsoft 365 basics: password resets, email footers, MFA monitoring.
• Basic monthly marketing reports: course numbers, engagement, and reach

Benefits:
Competitive salary Opportunity to shape the HR function of a rapidly growing BPO.
Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together