Medical Virtual Assistant

6 days ago

Taguig, National Capital Region, Philippines eData Services US, L.L.C. Full time
Overview

MEDICAL VIRTUAL ASSISTANT - VOICE ACCOUNT

Sharpen your knowledge and skills on US medical practices by working directly with US healthcare providers. No experience needed, no age limit, we provide paid training.

Responsibilities
  • Pre-exam verification of insurance eligibility, benefits and coverage
  • Submitting claims, responding to claim denials, and resolving EOB issues
  • Identifying and finding solutions for common billing issues
  • Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to other staff
  • Processing mail by posting it to the EHR and overseeing the appropriate follow-up
Minimum Qualifications
  • Graduate of Medical Allied courses such as Nursing, Physical Therapy, Radiologic Technology, Nutrition and Dietetics, Pharmacy, etc.
  • Proficiency in English
  • Computer savvy
  • Willing to work US hours
  • Preferably with previous call center experience
  • Willing to work in the office (Ten West Campus Building, McKinley West, Fort Bonifacio Taguig)
Benefits and Perks
  • Regularization and quarterly performance appraisal and opportunity for performance based incentive
  • Above industry overtime pay (130% per hour instead of 125%)
  • Above industry holiday pay
  • Daily meal allowance
  • Daily transportation allowance
  • Earn up to 25 leave credits per year
  • Life and accident insurance
  • Medicine allowance of P 1,000.00
  • With rice, clothing, laundry allowances per month (de minimis benefit)
  • Opportunities for career advancement
  • Additional bonus of P 3,000.00 upon completing the training
  • Additional bonus of P 3,000.00 upon regularization

https://www.edataservices.com


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