Telesales Representative
6 hours ago
THIS IS PURE ONSITE AT IT TOWER 2 CEBU CITY
Earn Basic salary plus uncapped commission
Your role:
- Contact existing inactive customers using scripts to collect feedback on the company's service
- Convert 30 or more inactive customers daily and ensure they carry out transactions
- Document and follow up on customer feedback
- Perform other tasks as assigned by the Customer Support Leads
Non-negotiables:
- Proven 1–2 years of experience as a Telesales representative or in another sales/customer service role
- Good knowledge of CRM software and telephone systems
- Strong negotiation skills with the ability to resolve issues and address complaints
- Emotional intelligence and professionalism when providing constructive performance feedback to team members.
- Excellent written, verbal, and non-verbal communication skills
- Strong problem-solving skills to develop meaningful strategies that improve service quality
- Goal- and results-oriented mindset
BENEFITS:
Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
Job Type: Full-time
Pay: Up to Php33,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Experience:
- Sales: 1 year (Required)
Work Location: In person
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