
Workplace Admin Analyst
2 days ago
We are looking for a detail-oriented and organized Workplace Admin Analyst to support our operations and account management functions. This role will be responsible for overseeing utility billing, maintaining key reports, providing non-technical support to Network Operations, and ensuring smooth coordination with internal and external partners.
Qualifications
- Graduate of any 4-year course.
- 1–2 years of relevant work experience in account management, administrative support, or billing coordination.
- Proficient in Microsoft Excel and Word.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and negotiation abilities.
- Detail-oriented, responsible, and able to manage multiple tasks efficiently.
Key Responsibilities Account & Billing Management
- Oversee account assignments, ensuring all utility bills are processed and paid on time.
- Process utility billing invoices, maintain accurate billing records, and reconcile payments.
- Resolve billing inquiries promptly and ensure financial data integrity.
- Maintain accurate and up-to-date records related to payables, power consumption, and other utilities.
Reporting & Analysis
- Prepare and maintain reports efficiently based on specific assignments.
- Track key metrics related to workplace operations, network support, and utility usage.
- Analyze data to identify trends, discrepancies, or areas for improvement.
Operations & Support
- Provide non-technical support to Network Operations and other Workplace Admin functions.
- Coordinate with internal teams and external partners to address concerns or service-related issues.
- Handle complaints or issues professionally, aiming for effective and timely resolution.
Collaboration & Communication
- Maintain clear and professional communication with internal stakeholders and external partners.
- Support process improvements and contribute to smooth operational workflows.
Job Type: Full-time
Work Location: In person
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