Customer Relations Associate

3 days ago

Makati City, National Capital Region, Philippines Credit Corp Inc Full time ₱900,000 - ₱1,200,000 per year

Be part of our collections team  and start a new career path in September 2025

Credit Corp Group is not your average Debt Collection agency. We are an ASX200 company, with 2 main business streams: debt purchase and consumer lending  productively operating across different  branches in Australia, New Zealand, USA and Philippines.  Our results in recent years have been fantastic as we continue to grow and expand our horizon. At the heart of our business is the fairness, respect and inclusion of all our clients and staff.

What is the Customer Relationship Associate (Collections) role?

  • You will be the front line of our debt collection business playing a key role across our organisation.
  • You will be a problem solver, so if you are curious and motivated to find answers, this job is for you
  • You will be given a portfolio of accounts and will spend half your time investigating leads to trace customers and the other half negotiating to support customers to find a sustainable way to resolve their financial problems.

What's in it for you?

  • Enjoy working in a Day shift
  • Fix weekends off
  • PH regular holidays observed with pay
  • Paid extensive and structured training before you start the role
  • Life insurance on day 1
  • HMO benefits on your first day + dependents upon tenure
  • Retirement  package to insure your future
  • Career development and growth
  • Competitive starting monthly package (basic + tax free allowances), incentives &  performance-based salary adjustments.
  • Experience work-life balance in a culture-friendly environment

What are we looking for?

  • Willing  to work onsite in our  Ayala Makati office
  • Good command in English (Written/verbal)
  • Self-Starter, Goal-oriented and results-driven
  • Competitive but respectful and empathetic
  • Proven commitment and tenure at work or school
  • Excellent attendance record
  • Must have authenticated SSS, Philhealth, Pagibig,  TIN numbers and 2 valid IDs ready before applying

You don't need to be harsh to work as a Debt Collector We prioritize attitude over years of experience, so previous collections experience is not required. If you believe you have the skills to excel in this role, we would be thrilled to hear from you.

All of our leaders began their journey as Customer Relations Associates, so when we talk about career advancement, we truly mean it; we live by our values.

Join our exciting collections team today

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