Customer Support Representative

2 days ago

Davao City, Davao, Philippines Remote VA Full time ₱15,000 - ₱30,000 per year

Job Title: Customer Support Representative (Female)

Location: Remote
Employment Type: Full-Time

About the Role:

We are seeking a highly skilled and efficient Customer Support Representative (Female) to join our growing team. This person will be responsible for handling customer communications through email, live chat, and our customer service software, ensuring every interaction reflects professionalism and excellent service.

Key Responsibilities:
  • Manage customer communications through email, live chat, and Gorgias with accuracy and empathy.
  • Provide prompt, clear, and grammatically correct written responses to customer inquiries.
  • Use Shopify to check order statuses, process returns, and resolve issues efficiently.
  • Collaborate with internal teams through Microsoft Teams and Outlook to ensure smooth operations and customer satisfaction.
  • Maintain organized records and data using MS Excel and other M365 tools.
  • Follow directions closely while showing initiative and adaptability.
  • Multitask effectively in a fast-paced, online environment.
  • Learn new systems and processes quickly to continuously improve performance.
Requirements
  • Female candidate only
  • Excellent English communication skills — both written and professional tone
  • Proven experience in Customer Support or E-commerce (Shopify, Gorgias experience preferred)
  • Strong attention to detail and ability to multitask under pressure
  • Fast learner, self-motivated, and highly organized
  • Proficient in Shopify, Gorgias, Microsoft Teams, MS Excel, and M365 Suite (Outlook, Word, etc.)

  • Customer Support Representative

    2 days ago

    Davao City, Davao, Philippines Remote VA Full time $30,000 - $60,000 per year

    Customer Support Representative (US-Based Account | Long-Term Role)Full-Time | Remote | US Business HoursWe are looking for an experienced Customer Support Representative to join our growing team and work with one of our major US-based clients. This is a long-term role for someone who is passionate about delivering excellent customer service, thrives in a...

  • Customer Support Representative

    2 weeks ago

    Davao City, Davao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    This is a full-time seasonal Customer Support Representative role based in Davao City, Davao del Sur. As a key member of the customer service team, you will be responsible for providing excellent support to our clients, handling a high volume of inquiries and ensuring their needs are met in a timely and efficient manner.What you'll be doingResponding to...

  • Customer Support Representative

    2 weeks ago

    Davao City, Davao, Philippines TORCH Solutions Full time ₱200,000 - ₱400,000 per year

    Urgent Hiring for a Customer Support Representative to join our dynamic and growing team. In this full-time role, you will be responsible for providing exceptional customer service to our seasonal account clients, ensuring their needs are met and queries are resolved in a timely and efficient manner. The role is based in our Davao City office.What you'll be...

  • Customer Service Representative

    2 days ago

    Davao City, Davao, Philippines Remote VA Full time ₱150,000 - ₱250,000 per year

    Job Title: Remote Customer Service RepresentativeCompany Overview:Join our dynamic management company, where we pride ourselves on delivering exceptional service to tenants while providing a supportive and collaborative work environment.Job Description:We are seeking a dedicated and professional Customer Service Representative to handle tenant inquiries,...

  • Technical Support Representative

    1 week ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    About the role We are urgently seeking a Technical Support Representative to join the team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. As a full-time employee, you will be responsible for providing high-quality technical support and customer service to our clients. This is an excellent opportunity to develop your skills in a...

  • Customer Service Representative

    2 days ago

    Davao City, Davao, Philippines SPlace Full time

    We're looking for a Customer Service Representative (CSR) to join our team and provide exceptional support to guests and clients in the Spa and Wellness industry. The ideal candidate has strong communication skills, a customer-first attitude, and at least 1 year of CSR experience handling calls, emails, and live chats.As part of our on-site support team,...

  • Customer Service Representative

    1 week ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱400,000 per year

    A Customer Service Representative (CSR) based in Davao is responsible for handling customer inquiries, complaints, and support requests through phone, email, or chat in a professional and efficient manner. The role involves providing accurate information about products or services, resolving issues promptly, and ensuring a positive customer experience. CSRs...

  • Customer Support Associates

    2 weeks ago

    Davao City, Davao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    Join our dynamic team of customer service professionals team as a Customer Service Representative. This full-time opportunity allows you to provide exceptional customer support.What you'll be doing:Respond to customer inquiries and concerns via phone, email, and chat in a timely and efficient mannerTroubleshoot and resolve customer issues with a focus on...

  • Customer Service Representative

    2 weeks ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    As a Customer Support representative at our Davao site, you will be the first point of contact for our customers. Your role is to provide exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. You will work closely with different departments to deliver timely solutions and create positive experiences that build...

  • Customer Service Representative

    6 days ago

    Davao City, Davao, Philippines Six Eleven Global Services and Solutions Full time ₱180,000 - ₱360,000 per year

    "Company DescriptionWe are a premier call center and business process outsourcing company located in the Philippines. With 18 years of industry experience, we prioritize attention to instructions, providing accurate and timely solutions for all call center and BPO needs.Customer Service RepresentativeWe are hiring Customer Service Representatives to join our...