Operations Manager – Shadow the CEO. Shape the Future.

Are you street smart? Are you relentless? Do you thrive when solving problems others walk past and turning challenges into growth opportunities? If this is you, we want to know you.

This isn't just a job—it's your pathway to leadership. If you're ready to grow with us, we're ready for you.

Character, hunger, and discipline are the keys.

"The leaders are driven, committed, and relentless in making this succeed. They have fire in their belly to grow, and with that fire, they want you to grow too."

At Fig Advisory, we don't just manage businesses—we transform them.

ASSISTANT HEAD OF OPERATIONS – Shadow the CEO. Shape the Future.

On Site - Quezon City Office | Full Time | PHP 25K-45K + Generous Bonus

At Fig Advisory, we do things differently.

We're not here to coast - we're here to build, scale, and dominate.

We don't just provide offshore staffing - we partner with growing businesses to transform how they operate.

We're DOERS. We're HUNGRY. And now, we're calling in reinforcements.

THE ROLE
About the Role

Fig Advisory is seeking an Operations Manager to work directly alongside our CEO, learning the business from the ground up while driving operational excellence across our outsourcing and consulting operations. This is a unique opportunity to shadow leadership while taking ownership of real business challenges that impact our Australian clients.

You'll be the CEO's right hand - solving problems, identifying opportunities, and building the systems that fuel our growth.

This is NOT an admin role.

This is for someone with fire in their belly, ready to grow into a senior operator - fast.

You'll be mentored by a solid operations leadership team, and expected to solve, support, and scale.

What You'll Be Doing

• Shadow the CEO - learn strategic decision-making while executing tactical solutions that drive business results
• Problem-solve everything - from client escalations to operational bottlenecks, you'll tackle challenges others avoid
• Drive business development - identify new opportunities, build relationships, and contribute to revenue growth
• Lead by example - mentor team members while demonstrating our core values of discipline, hunger, and ownership
• Optimize operations - streamline processes, eliminate waste, and build scalable systems for growth
• Manage stakeholder relationships - interface with clients, team members, and external partners as the CEO's representative
• Take initiative - see problems before they become crises and implement solutions without being asked

WHO WE'RE LOOKING FOR

• Street smart and commercially minded - you understand business fundamentals and can spot opportunities others miss
• Proven sales or business development experience - track record of building relationships and driving revenue growth
• People leadership skills - ability to influence, motivate, and develop team members at all levels
• Problem-solving mindset - you see challenges as opportunities and attack them with creative solutions
• Values-driven character - demonstrate discipline, hunger, and ownership in everything you do
• Initiative and ownership - you don't wait to be told what to do; you see what needs doing and make it happen
• Growth mindset - committed to continuous learning and building something meaningful

We value character over credentials. The right person with hunger and integrity will outperform someone with perfect qualifications but poor values.

WHAT YOU'LL DO

• Support the CEO with daily execution, strategy implementation, and business-wide decisions
• Help run and elevate internal operations, ensuring performance and accountability
• Be the bridge between strategy and action, across client ops, delivery, and team support
• Engage in high-level reporting, documentation, and execution
• Learn from an elite ops team that will mentor you, stretch you, and back you
• Be the person who makes sure nothing falls through the cracks

Our Core Values (Non-Negotiable)

Discipline

• Consistent execution and reliability under pressure
• Meeting commitments without excuses
• Systematic approach to work and self-management
• Quality standards that never compromise

Hunger

• Proactive improvement and solution-finding
• Going beyond what's asked to deliver exceptional results
• Continuous learning and skill development
• Drive to grow personally and professionally

Ownership

• Taking accountability for outcomes, not just activities
• Honest communication even when it's difficult
• Professional integrity in all interactions
• Building solutions rather than highlighting problems

WHAT YOU GET

• PHP 45, ,000 salary depending on experience
• Generous performance-based bonus
• Direct exposure to real business leadership and decision-making
• Fast-tracked learning - no fluff, just pure development
• Long-term growth opportunities into higher operations leadership
• The chance to build something meaningful and scale with purpose

THIS IS NOT FOR YOU IF:

• You want an easy 8-hour day and a comfy work week
• You need micromanagement to perform
• You only work at 100% when someone's watching
• You're looking for a job, not a mission

We don't hire titles. We hire energy, ownership, and ambition.

If that's you - let's talk.

Day 1 we onboard. Day 3 we move.

At Fig Advisory, we are committed to providing a supportive and collaborative environment where employees thrive. We offer a competitive remuneration package, ongoing professional development, and direct exposure to business leadership.

100% of our employees enjoy working here, and we are proud to be a Great Place To Work (GPTW) certified organisation.

This role offers:

• Direct CEO mentorship - learn from proven business leadership
• Accelerated career growth - clear pathway to senior management roles
• Business ownership exposure - understand how successful companies operate and scale
• International experience - work with Australian clients and global business practices
• Performance-based advancement - your results determine your growth trajectory

Location: Manila Office

Schedule: Full-time, with flexibility for strategic projects

Growth Opportunities: This role is designed to develop future senior leaders

Success Profile

You're the right fit if you:

• Take ownership of problems and drive them to resolution
• Can build trust and influence people without formal authority
• See business opportunities in everyday challenges
• Communicate clearly and professionally with all stakeholders
• Demonstrate our values consistently, especially under pressure
• Want to build something meaningful rather than just complete tasks

This role is perfect for:

• Someone ready to step into senior leadership responsibility
• A high-performer who wants exposure to all aspects of business operations
• An ambitious professional seeking accelerated career development
• Someone who thrives in dynamic, growth-oriented environments

The Reality Check

This isn't a typical operations role. You'll be thrown into complex business challenges from day one. You'll need to learn fast, adapt quickly, and deliver results while representing Fig Advisory's standards of excellence.

If you want a comfortable, predictable job with clearly defined boundaries, this isn't for you.

If you want to build real business skills while contributing to meaningful growth, this could be the opportunity that defines your career.

Ready to shadow leadership and shape the future? Apply today.

Have a look at what we're about: Watch here

Adding actionable value through exceptional leadership development.

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