Travel Consultant

4 days ago

Work from Home, Philippines Outdesk Full time ₱300,000 - ₱450,000 per year

Job Brief

We are seeking an experienced and driven Travel Consultant to join our dynamic corporate travel team. This role is perfect for someone who thrives in a fast-paced environment, brings multi-skilled capabilities, and has demonstrated expertise in Amadeus and Tramada systems. The ideal candidate will deliver high-level service across the full booking lifecycle, ensuring accuracy, efficiency, and an exceptional client experience.

Responsibilities

Manage corporate travel bookings from enquiry to ticketing, ensuring all arrangements are accurate and cost-effective.

Use Amadeus GDS to search, book, ticket, and service flights, and process changes or cancellations.

Manage travel itineraries, profiles, and records using Tramada.

Communicate clearly and professionally with clients to deliver an outstanding customer experience.

Liaise with suppliers and partners to secure best travel options.

Maintain up-to-date knowledge of fares, airline policies, and corporate travel trends.

Work collaboratively with team members to ensure efficient workflow and knowledge sharing.

Support continuous improvement in internal processes and client satisfaction.

Requirements

Proven experience as a corporate travel consultant or in a similar travel industry role.

Strong proficiency in Amadeus (GDS) and Tramada (essential).

Excellent attention to detail and time management skills.

Strong written and verbal English communication skills.

Ability to work in a structured, high-volume environment.

Comfortable working autonomously and managing multiple tasks.

Based in the Philippines, available full-time aligned with Australian business hours.

Desirable

Formal training or certification in fares and ticketing.

Experience with other GDS or mid-office tools.

Previous experience working with Australian travel agencies or clients.

Familiarity with CRM systems and online booking tools.

Software Proficiency

GDS: Amadeus (required)

Mid-office: Tramada (required)

Productivity: Microsoft Office (Outlook, Excel, Word)

Communication: Email, Zoom, WhatsApp, Google Workspace tools

Personal Attributes

Service-Oriented: Puts the client experience first, always aiming to exceed expectations.

Organised: Maintains accuracy in booking and document handling under time pressure.

Adaptable: Stays calm and effective in a fast-moving environment.

Collaborative: Shares knowledge and supports team efficiency.

Professional: Maintains a high standard of conduct and communication.

Time Zone: Australian Business Hours

Applicant Location: Must be Filipinos living in the Philippines

About Outdesk

Outdesk is the collaboration of Filipino and Australian professionals who shared a common goal to deliver a better offshore staffing solution to the SME market. We wanted to make it easier for businesses to engage, implement & manage a Philippines based staff member.

Employee Benefits

Paid Leave

13th Month Pay

SSS

Philhealth

Pag-Ibig

BIR

HMO

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