Travel Consultant
4 days ago
Duties and Responsibilities of the role
Objective of Role: Provide travel consulting services to Corporate Clients. This includes all travel-related requirements, which are to be carried out in a proficient manner and in accordance with Employer procedures and practices, Service Level Agreements (SLA), and client travel policies.
1. Key Responsibilities:
· Provide a full Domestic and/or International consulting service to clients
· Perform ticketing, invoicing & receipting services
· Meet Key Performance Indicators as directed by your Supervisor/Manager
· Process and complete travel requirements from initial enquiry to file completion as requested by corporate clients in accordance with their Service Level Agreements and travel policy.
· Complete all tasks assigned in accordance with the scope of services provided by Employer to its clients.
· Have exceptional Time Management Skills & prioritising task abilities.
· Perform in a proactive manner to:
o Learn all ticketing functions in accordance with training provided
o Display initiative and ownership of tasks
o Provide relevant and accurate information without being prompted
o Escalate issues, queries to your Supervisor in a timely manner
· Remain up to date with changes to software, systems, client travel policies, and general industry standards.
· Completion of transactions to be accurate with no negative financial impact to client or Employer.
· Adherence to IATA regulations such as:
o Security compliance eg Passenger information, credit card information etc to be stored securely in password protected location on systems.
· Maintain privacy regulations in accordance with Australian Privacy Laws and those laid out in the contract.
· Communicate technical related issues to the Supervisor/Manager promptly
· Ensure your workstation and floor area is uncluttered, clean & tidy at all times. Confidential client or Employer information never to be left unattended at any time.
2. Qualifications & Knowledge Requirements
· Minimum 2-3 years travel industry experience
· GDS knowledge essential –Sabre & Travelport preferred
· Mid-Office Travel Accounting software knowledge required – Tramada preferred
· Knowledge of city codes, airport codes, airline codes is a strict requirement
· Understanding of fare calculation and comprehension of fare rules is a strict requirement
· Excellent communication of the English language – written & spoken
3. Standard Requirements
Fair knowledge and understanding of industry processes of the below. This includes but is not limited to:
· Agency Debit Memos (ADM)
· Net Remit Errors
· Ticketing errors
· Obtain appropriate authority from credit card holder to charge card.
· BSP errors such as void tickets; updating coupon status from issued ticket; incorrect completion of EMD's
· Hotel Reservation No-shows & Cancellations
· General accuracy with information i.e., Passport & visa, travel quotes with fees & charges
· Processing accurate accounting information through mid- office software- Commission and Mark up calculations
· Research and advise of correct travel related information e.g., when seeking Hotel rate ensuring that appropriate rate code is sold, desired location of hotel is taken into account, times of departures on flights are considered.
· Ensuring client is advised of appropriate rules, regulations and any cancellation requirements.
4. Other Relationships
The Travel Consultant will liaise with various levels of Management and Team Members from time to time such as:
· External clients
· Operations Managers
· Customer Service Supervisors
· Suppliers
· Operations Support
· Colleagues
· Helpdesk – IT Team
Job Type: Full-time
Benefits:
- Work from home
Experience:
- In Travel Industry : 2 years (Required)
- in GDS : 2 years (Required)
- in Sabre & Travelport : 2 years (Required)
- in Mid-Office Travel Accounting software- Tramada: 1 year (Required)
- in calculation and comprehension of fare rules: 2 years (Required)
Work Location: Remote
-
Work from Home, Philippines Fayyaz Travels Full time ₱240,000 - ₱360,000 per yearRemote Travel Sales ConsultantDo you have a passion for travel and a talent for sales? Do you thrive in a fast-paced environment and love building unforgettable experiences for clients? If so, you might be the perfect fit for our team.At Fayyaz Travels, we believe that a great journey begins the moment a client starts planning. We're looking for a highly...
-
Work from Home, Philippines OOA Limited Full time ₱240,000 - ₱480,000 per yearThis is a travel consultant position. Basic salary is 20,000pesos/months and you will earn 10% of the net profit from each sale.We are a travel company based in Japan, with offices in Kenya, Panama, and Japan, and our website is: Our core business is selling locally operated departure tours in Africa and Latin America.The tours are usually small-group...
-
Remote- Travel Account Specialist
1 week ago
Work from Home, Philippines Leap Resourcing Full time ₱250,000 - ₱450,000 per yearDuties and Responsibilities of the roleObjective of Role: Provide travel consulting services to Corporate Clients. This includes all travel-related requirements, which are to be carried out in a proficient manner and in accordance with Employer procedures and practices, Service Level Agreements (SLA), and client travel policies.1. Key Responsibilities:·...
-
Remote- Admin and Travel Specialist VA
7 days ago
Work from Home, Philippines Leap Resourcing Full time ₱30,000 - ₱60,000 per year1. Key Responsibilities:Provide a full Domestic and/or International consulting service to clientsPerform ticketing, invoicing & receipting servicesMeet Key Performance Indicators as directed by your Supervisor/ManagerProcess and complete travel requirements from initial enquiry to file completion as requested by corporate clients in accordance with their...
-
Sales Associate
2 days ago
Work from Home, Philippines Koru Adventures and Travel Inc Full time ₱200,000 - ₱300,000 per yearManage and nurture inbound leads to conversion (from multiple channels: referrals, social media, website, ads, events)Conduct consultative sales calls with prospective clients to understand needs and recommend the right pathway.Maintain accurate client data and sales pipeline tracking in the CRM.Collaborate with Marketing to shape and execute outbound...
-
AI Software Engineer Consultant
2 weeks ago
Work from Home, Philippines Mayan Solutions Inc. Full time ₱1,200,000 - ₱3,600,000 per yearJob TitleAI Software Engineer Consultant (Part-Time, Remote – Open Source AI Integration)Job BriefMayan Solutions, Inc. is seeking a highly skilled AI Software Engineer Consultant to help integrate open-source AI models into our on-premise software and automation systems. This is a part-time, fully remote consulting role for an experienced software...
-
Licensed Financial Consultant
1 week ago
Work from Home, Philippines Global One Life Insurance Agency PruLife UK Full time ₱240,000 - ₱600,000 per yearWE ARE NEED IN NEED OF PEOPLE WITH THE FOLLOWING CREDENTIALS:Graduate of any 4-year or 5-year courseWilling to be trainedPerks:Weekly Earnings (10k-20k weekly depends on performance)Work From Home Set UpFree Local and International Travel IncentivesNo Time-in and Time-outWork Anytime, AnywhereHMO BenefitNo Working Experience NeededFree TrainingsJob Types:...
-
Workday Financials Architect
4 days ago
Work from Home, Philippines Kognitiv Inc Full timeAt Kognitiv Inc., we're redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first mindset to everything we do. We're not just building better Workday solutions—we're building a company where talented people thrive.Ready to do your best work?...
-
Business Development Representative
5 days ago
Work from Home, Philippines Digital Alchemy Limited Full time ₱1,200,000 - ₱2,400,000 per yearBusiness Development Representative ( BDR )Xenai Digital partner with Digital Alchemy is a Salesforce consulting partner helping organisations transform the way they connect with customers. We design and deliver Salesforce solutions across industries like Nonprofit, QSR & Hospitality, Travel, Retail, Financial Services and Public Sector, driving measurable...
-
Implementation Specialist
4 days ago
Work from Home, Philippines Lennor Group Full time ₱60,000 - ₱100,000 per yearOur brand, Lennor Metier Consulting , a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with one of our global clients in their search for a Remote Implementation Specialist based in the PhilippinesSalary Range : up to ₱100,000Work Setup : Fully RemoteShift Schedule : Day ShiftLocation : PhilippinesThe RoleThis...