
Customer Service Officer
4 days ago
Job Description:
We are looking for a Customer Service Officer to join our restaurant team. The role focuses on ensuring excellent guest satisfaction by leading the dining staff, engaging with customers, and maintaining smooth front-of-house operations.
Key Responsibilities:
- Ensure consistent and high-quality customer service for all guests.
- Supervise and support dining staff to maintain efficient service flow.
- Engage with customers to gather feedback and ensure their needs are addressed promptly.
- Handle customer complaints professionally and effectively.
- Manage cashiering and cash-handling duties accurately.
- Coordinate events, group bookings, and reservations.
- Recommend promotions and marketing activities to management.
- Support initiatives to drive sales and enhance customer experience.
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Benefits:
- On-site parking
- Staff meals provided
Ability to commute/relocate:
- Calamba City A: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Bachelor's (Required)
Experience:
- Customer service: 1 year (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
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