Customer Service Specialist

1 week ago


Quezon City, National Capital Region, Philippines Sakiro International Corporation Full time ₱250,000 - ₱350,000 per year
  • Customer Service:
  • Answer incoming calls and emails from customers regarding product information, orders, billing, and general inquiries.
  • Address customer concerns and complaints promptly and professionally, finding solutions to resolve issues.
  • Provide detailed product information and explain features and benefits to customers.
  • Manage customer accounts and update relevant information in CRM systems.
  • Sales Generation:
  • Actively identify potential sales opportunities by engaging customers in conversations and understanding their needs.
  • Cross-sell and upsell products or services based on customer requirements.
  • Generate leads through outbound calls and email campaigns.
  • Qualify leads and schedule appointments for sales team members when necessary.
  • Negotiate pricing and close sales deals.


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