Process Training Manager

7 days ago

Quezon City Central Post Office P, Philippines Stark Asia Solutions, Inc Full time ₱504,000 - ₱636,000 per year

Work Details:

  • Full onsite
  • Night shift
  • Virtual Process

Qualifications:

  • 3–5 years of experience in process training or instructional design, preferably in a BPO or corporate setting

Job Description:

  • Design and deliver process-specific training for new hires and tenured employees.
  • Collaborate with operations and quality teams to identify training needs and develop targeted learning solutions.
  • Evaluate training effectiveness using assessments, feedback, and performance metrics.
  • Maintain and update training materials, SOPs, and documentation.
  • Lead train-the-trainer initiatives and mentor junior trainers.
  • Ensure all training content complies with organizational and regulatory standards.
  • Support onboarding and continuous learning programs.
  • Generate training reports and insights for leadership.
  • Assist in implementing LMS and digital learning tools.

Job Types: Full-time, Permanent

Pay: Php42, Php53,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Life insurance
  • Promotion to permanent employee

Work Location: In person

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