Solutions Consultant

We are seeking a dedicated and knowledgeable Solutions Consultant to join our team. This role involves collaborating with clients to implement technology solutions that meet their specific needs, as well as providing ongoing support to ensure successful adoption and utilization. The ideal candidate will have a strong technical background, excellent communication skills, and a commitment to customer success.

Key Responsibilities:

Client Consultation:

• Engage with clients to assess their business requirements and objectives.
• Conduct thorough needs analysis to identify opportunities for system enhancements.

System Implementation:

• Lead the implementation of software solutions, coordinating with internal teams and clients.
• Customize systems to align with client workflows and business processes.

Training & Documentation:

• Develop and deliver training programs for end-users, ensuring they are proficient in using the system.
• Create comprehensive user documentation, guides, and FAQs.

Aftersales Support:

• Provide ongoing technical support to clients, troubleshooting issues and resolving inquiries.
• Maintain strong relationships with clients to foster loyalty and satisfaction.

Performance Monitoring:

• Monitor system performance and user engagement, identifying areas for improvement.
• Collect and analyze client feedback to drive continuous improvement initiative

Project Management:

• Manage project timelines, budgets, and resources to ensure successful delivery.
• Communicate progress and updates to stakeholders throughout the project lifecycle.

Minimum Qualifications: Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• 1-3 years of experience in system implementation, consulting, or technical support.
• Familiarity with B2B transactions is preferred.
• Proficient in using any software tools, or methodologies such as JIRA, Hubspot, WIX and the like.
• Strong understanding of system integration and data migration processes.
• Excellent interpersonal and communication skills, with the ability to engage with diverse stakeholders.
• Strong analytical and problem-solving skills, with a customer-focused mindset.

Edusuite is a smart School Management System and ERP provider for K-12 schools, Colleges, Universities, Post-Graduate, Vocational Courses, and other Higher Educational levels. Supporting 31 campuses and with over 47,000 students, Edusuite helps schools, faculty, and students optimize their resources and make smart decisions. Our mission is to disrupt the EduTech industry by developing best-in-class software, becoming the market leader, and providing an awesome place to work for emerging talent. Our Products Edusuite K12 Edusuite K12 is designed to make the management of your Pre-school, Grade school, Junior High and Senior high school much easier. It's a one-stop shop for managing grading, deliberations, and enrollment. Edusuite Uni Edusuite Uni was designed and developed to handle the enormous administrative work of Colleges, Universities, Technical-Vocational, and Post Graduate Schools. By using computer intelligence to enable smart decision making, the Uni system resolves the pain points often experienced by school registrars, administrators, finance, faculty, and student services. Edusuite Admissions Edusuite Admissions allows schools to manage thousands of applications, student records, and entrance examinations for incoming freshmen through a stringent and secure system. The Edusuite Advantage Edusuite's unique technology will analyze your school's data to help with term planning, coordination, student advising, forecasting course demand, and creating class schedules for the upcoming term. Online enrollment and payment have never been easier. * Intelligent Student Advising * Predictive Forecasting of Class Demand * Automated Class Schedule Maker * Online Enlistment and Enrollment System * Student, Faculty, and Guardians Portal