Appointment Setter

2 days ago

Davao City, Davao, Philippines SPlace Full time ₱7,800 per year

Splace BPO is a dynamic and growing business process outsourcing company delivering high-quality administrative and customer-facing services to our global clients. We pride ourselves on excellent communication, reliability, and outstanding client service. Join our team and help us streamline scheduling and drive client engagement.

Responsibilities

  • Reach out to leads via phone, email, and chat to schedule qualified appointments
  • Verify and collect necessary information to ensure smooth appointment flow
  • Manage and update calendars, avoid double-bookings, and coordinate with internal teams
  • Confirm appointments and send reminders to clients
  • Maintain accurate records of all interactions in CRM
  • Follow up on no-shows or rescheduled appointments
  • Meet or exceed daily/weekly appointment targets and KPIs
  • Collaborate with sales, marketing, and customer service teams to optimize scheduling processes
  • Provide excellent customer service and professional communication

Requirements

  • Excellent verbal and written communication skills
  • Strong phone/chat etiquette and active listening abilities
  • High level of organization and time-management skills
  • Ability to work independently and remotely
  • Familiarity with appointment scheduling best practices and methods
  • HVAC EXPERIENCE

Job Types: Full-time, Permanent

Pay: Php150.00 per hour

Expected hours: 40 per week

Benefits:

  • Paid training

Work Location: In person

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