Appointment Setter

3 days ago

Makati City, National Capital Region, Philippines Agile Tech Ops Inc. Full time

Position: Appointment Setter (HVAC Support)

Type: Full-Time | Hybrid

Location: Makati, Philippines

Overview

We are seeking a highly organized and proactive Appointment Setter to join our growing HVAC support team. In this role, you will be responsible for managing client appointments, coordinating with field technicians, and ensuring seamless service delivery.

The ideal candidate has excellent communication skills, a strong sense of urgency, and the ability to multitask in a fast-paced, U.S.-based work environment. You will play a key role in maintaining customer satisfaction and operational efficiency by ensuring all appointments are handled promptly and professionally.

Key Responsibilities
  • Manage and organize appointments for HVAC service requests using Housecall Pro (training provided).
  • Coordinate with customers and technicians to confirm schedules, provide updates, and resolve any conflicts.
  • Prioritize urgent service calls and adjust appointments to meet customer needs and operational requirements.
  • Ensure accurate documentation of all service details, customer communications, and scheduling activities.
  • Monitor daily schedules to ensure technicians are fully booked and working efficiently.
  • Follow up with customers regarding service feedback, rescheduling, or additional support as needed.
  • Collaborate closely with our U.S.-based operations team, maintaining clear and consistent communication across time zones.
  • Support administrative tasks related to scheduling and service coordination as assigned.
Qualifications
  • Excellent verbal and written English communication skills (required).
  • 3–4 years of professional experience in appointment setting, scheduling, customer service, or a contact center role.
  • Experience with Housecall Pro, ServiceTitan, or other scheduling/dispatching software is an advantage.
  • Strong organizational and multitasking skills, with the ability to handle multiple priorities simultaneously.
  • Highly detail-oriented and customer-focused, with a commitment to delivering a positive client experience.
  • Ability to work independently while maintaining strong collaboration with team members and management.
  • Tech-savvy with proficiency in using CRM systems, calendars, and communication tools (e.g., Google Workspace, Slack, or similar).
Work Schedule
  • Days: Monday to Friday
  • Hours: 8-hour shift (Night Shift, U.S. business hours)
  • Work Setup: Hybrid (primarily remote with occasional onsite collaboration in Makati)
Compensation & Benefits
  • Competitive salary package
  • Health and life insurance coverage
  • 13th month pay and performance bonuses
  • Annual pay raise opportunities based on performance
  • Work-from-home flexibility
  • Opportunities for career growth and professional development
Join Our Team

If you're ready to be part of a dynamic team that values efficiency, collaboration, and customer satisfaction, we'd love to hear from you

Send your resume to:

Subject line: Application – Appointment Setter (HVAC Support)

  • Appointment Setter

    1 week ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱40,000 - ₱60,000 per year

    Job Title: Appointment SetterLocation: RemoteWork Schedule: [Day/Night Shift — specify as needed]Employment Type: Full-Time / Part-Time Job Description:We are looking for a motivated and detail-oriented Appointment Setter to join our growing team. The role involves reaching out to potential leads, engaging with prospects, and scheduling qualified...

  • Appointment Setter

    3 days ago

    Makati City, National Capital Region, Philippines DNS Nordic Full time

    Are you fluent inDanish or Norwegianand ready for an international career challenge? We are looking for self-driven, enthusiastic individuals to join our fast-growing BPO team in Manila. As a Nordic Appointment Setter, you will be the key link between our business and the Scandinavian market, using your language skills to secure high-quality sales...

  • Appointment Setter

    1 day ago

    Makati City, National Capital Region, Philippines Diavox Network Inc. Full time ₱288,000 per year

    QUALIFICATIONS:Graduate or undergraduate of any courseHowever, applicants with no experience are welcome to apply if they demonstrate strong communication skills, particularly in EnglishWilling to work on a graveyard shiftProficient in Microsoft Office toolsExperience in a voice account or as an appointment setter is an advantageSKILLS REQUIRED:Effective...

  • Appointment Setter

    3 days ago

    Quezon City, National Capital Region, Philippines DentistFind Full time ₱250,000 - ₱750,000 per year

    Job Title: Appointment SetterCompany: DentistFindLocation: RemoteCompany Overview:DentistFind is a leading marketing technology company based in Canada, with 14 years of expertise in empowering dental practices across the globe. Our mission is to facilitate seamless and sustainable growth for dental practices through our innovative PracticeFuel platform,...

  • Spanish Bilingual Appointment Setter

    3 days ago

    Makati City, National Capital Region, Philippines Lewis Personnel Management Full time ₱600,000 - ₱1,200,000 per year

    The Spanish Bilingual Appointment Setter is responsible for scheduling appointments for English—and Spanish-speaking patients. This role will act as the initial point of contact for patients seeking to book appointments with our physicians. The ideal candidate must be fluent in English and Spanish and have excellent communication and customer service...

  • Spanish Bilingual Appointment Setter

    1 day ago

    Makati City, National Capital Region, Philippines Lewis Personnel Management Full time ₱400,000 - ₱1,200,000 per year

    The Spanish Bilingual Appointment Setter is responsible for scheduling appointments for English—and Spanish-speaking patients. This role will serve as the primary point of contact for patients seeking to schedule appointments with our physicians. The ideal candidate must be fluent in both English and Spanish and possess excellent communication and customer...

  • Appointment Setter

    3 days ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱104,000 - ₱130,878 per year

    Ready to kickstart your career with a leading company? Probe CX is on the lookout for a talented Appointment Outbound Setter This is a fantastic opportunity for a 5-month fixed-term contract. Qualifications:At least a high school graduate (old curriculum), college undergraduate, or graduateWith 1 year Inbound/Outbound Sales Experience preferably in a BPO...

  • Merchant Services Appointment Setter

    1 day ago

    Quezon City, National Capital Region, Philippines BruntWork Full time ₱40,000 - ₱60,000 per year

    This is a remote position.Role Name: Merchant Services Appointment SetterSchedule:40 hours/week, Monday to Friday 8am to 5pm EST with 1 hour of unpaid breakClient Timezone: EST Client OverviewJoin a rapidly growing financial services leader providing comprehensive business solutions across merchant services, lending, insurance, and mortgage products. Our...

  • Cold Caller/Appointment Setter

    3 days ago

    Quezon City, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time ₱100,000 - ₱200,000 per year

    About Us:Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and...

  • Spanish Bilingual Insurance Agent Appointment Setter

    2 weeks ago

    Quezon City, National Capital Region, Philippines BruntWork Full time ₱250,000 - ₱750,000 per year

    This is a remote position.Role Name: Insurance Agent Appointment SetterSchedule: Part-time (20 hours/week, Monday-Friday 3pm to 7pm)Client Timezone: Eastern Time (Florida)Client OverviewJoin a rapidly expanding insurance company based in Florida that's revolutionizing how they connect with licensed insurance professionals across the United States. This...