Area Branch Manager

1 hour ago

Cagayan de Oro, Northern Mindanao, Philippines Rotary Trading Corporation Full time ₱400,000 - ₱480,000 per year

Responsible for supervising and supporting multiple branches within the assigned region to ensure operational excellence, compliance with company standards, and achievement of performance targets. Oversees branch operations and ensures consistent implementation of company policies and procedures across all assigned locations.

DUTIES & RESPONSIBILITIES:

1. Operational Oversight & Compliance

  • Oversees daily operations of all assigned branches to ensure smooth and efficient business flow.
  • Conducts regular branch visits and spot checks to verify compliance with operational standards, company policies, and brand guidelines.
  • Reviews and validates audit findings across branches, ensuring timely implementation of corrective and preventive actions.
  • Monitors branch schedules, manpower deployment, and attendance to ensure sufficient coverage and compliance with labor guidelines.
  • Reviews and approves overtime requests based on operational requirements and budget considerations.
  • Ensures branch facilities are well-maintained and that safety, cleanliness, and functionality standards are consistently met.

2. Operational Efficiency & Performance Management

  • Analyzes branch performance metrics such as sales, productivity, and operational efficiency to identify trends and areas for improvement.
  • Provides operational support to branches, ensuring consistent implementation of best practices and procedures.
  • Coordinates with Operations in resolving escalated operational concerns and ensuring business continuity.
  • Monitors inventory management, order fulfillment, and loss prevention across branches to ensure accuracy and control.

3. Audit & Compliance Management

  • Ensures that all branches adhere to internal audit procedures, regulatory requirements, and company standards.
  • Acts promptly on audit observations, implementing necessary corrective measures and monitoring compliance.
  • Promotes a culture of accountability and integrity across all branches under supervision.

4. Team Leadership & Development

  • Supervises and supports Operations Supervisors and branch teams within the assigned region.
  • Provides coaching, mentoring, and performance feedback to enhance leadership and operational capabilities.
  • Oversees compliance with grooming standards, company discipline, and overall staff professionalism.
  • Conducts performance reviews and identifies development needs of branch personnel.
  • Facilitates communication between branches and the head office to ensure alignment of goals and updates.

5. Customer Service & Issue Resolution

  • Ensures consistent delivery of excellent customer service across all branches.
  • Addresses escalated customer issues and coordinates with relevant departments for proper resolution.
  • Monitors and reinforces adherence to the company's service standards and brand promise.

6. Process Improvement & Reporting

  • Identifies operational gaps and recommends process improvements to enhance efficiency and performance.
  • Prepares and submits regular performance and compliance reports to the Operations Manager.
  • Assists in the rollout of new operational initiatives, systems, and policies within the region.

Other Duties:

  • Performs other related duties as assigned to support branch operations and company objectives.
  • Demonstrates flexibility to travel to branches to support operational requirements.
  • Performs other related duties that may be assigned from time to time.

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Transportation service provided

Work Location: In person

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